Highlights
Performance Criteria
1.1 Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
1.2 Develop and/or implement consultation processes as an integral part of the operational planning process
1.3 Ensure the operational plan includes key performance indicators to measure organisational performance
1.4 Develop and implement contingency plans for the operational plan
1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams
2.1 Develop and implement strategies to ensure that employees are recruited within the organisation’s HR management policies, practices and procedures
2.2 Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the org policies, practices & procedures
2.3 Recognise and incorporate requirements for intellectual property rights and responsibilities in recruitment and acquisition of resources and services
3.1 Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation
3.4 Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively and safely use resources
3.5 Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
3.6 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements Assessment/evidence gathering conditions
Question 1. There are various models and methods used for organisational operational plans. Describe three models and methods operational plans and explain how they are used.
Question 2. List and explain four key elements of an operational plan.
Element of an operational plan Description of the element
Question 3. List and briefly explain three alternative approaches to developing Key Performance Indicators. Alternative Approach Brief
Question 4. Explain the role of an operational plan in meeting organisational objectives.
Question 5. Explain the steps in budgeting process within an organisation. You may wish to list and briefly explain using bullet points. Limit your total responses.
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