BSBPMG411 - Apply Project Quality Management Techniques - Management Assignment Help

Assignment Task

Assessment Instructions

Each assessment task in this booklet consists of the following:

Before downloading your assessment from Moodle, you must read and understand Student Assessment Agreement. When you have read, understood and completed this unit’s assessment tasks, you need to tick (?) the checkbox to accept the submission statement (Student Assessment Agreement & Student Declaration) before uploading student Assessment answer file/s. You must click Save Changes on Moodle to complete the submission process. 

You will also receive feedback from your assessor via Moodle. The Assessment Task will be marked as Satisfactory (S) or Not Satisfactory (NS). If your work has been assessed as being not satisfactory, your assessor will upload feedback file into Moodle explaining reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per. Our RTO’s re-assessment policy.

Depending on the task, this may include
• Resubmitting incorrect answers to questions (such as short answer questions and case studies)
• Resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
• Redoing a role play after being provided with appropriate feedback about your performance 
• Being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

Assessment Task Information
This gives you:
• A summary of the assessment task
• Information on the resources to be used
• Submission requirements
• Re-submission opportunities if required

Assessment Task Instructions 
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.

Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses. 
Assessment Task 1: Written Questions
Task summary 
This is an open book test, to be completed in the classroom.
A time limit of 2 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment. 
Required
• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment.
Submit
• Answers to all questions 
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily. 
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. 

If any parts of the task are not satisfactorily completed,the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. 

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. 
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected. 
Note that the following guidance is the minimum level of response required. 

Analyse – when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long. 

Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information in a list format. 

Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long. 
Assessment Task 1 Instructions

This is theory part. Please find those answer from Internet, Google, class lecture slide, your learner book and so on. Still you have any problem, please let me know in online lecture session. Please have a look at Task 2 as I provided some answering guideline for your support. 

Provide answers to all of the questions below: 

1. Discuss the importance of implementing quality assurance processes and requirements. Provide at least two examples of quality assurance processes and requirements to support your answer.
2. Discuss the importance of implementing quality control processes and requirements. Provide at least two examples of quality control processes and requirements to support your answer.
3. Describe the key quality criteria as referenced in the quality standards in the ISO:9001:2008 Standards. In addition, explain why an organisation may choose to adopt these Standards.
4. Explain how Total Quality Management theory can be applied within an organisation.
5. Explain how the Six Sigma methodology can be applied within an organisation. 
6. Describe the application of cause and effect diagrams for quality control. 
7. Explain the application of cost benefit analysis to project quality. 
8. Provide three examples of common project quality standards. 
9. Explain the importance of quality standards as part of the project life cycle. 
10. Describe the concept of a stakeholder in a project and give three examples of project stakeholders. 
11. Identify and describe three common problems that can lead in variations in stakeholder engagement to that described in the Project Management plan.
12. Review the following scenario and explain who the stakeholders are. Briefly analyse their interests and expectations. Your answer should include at least three stakeholders. 
A company decides to contract a web site developer to build it a new web site. A number of suppliers will be approached for quotes. The company has no previous web site as up to now as it is a new business.  The company consists of a Board of Directors, a CEO and five other staff. 
13. Describe the following levels of stakeholder engagement and for each level describe at least two methods of engaging stakeholders and explain why it is crucial to take into account of stakeholders’ interests and expectations?
a. Inform
b. Consult
c. Involve
d. Empower

14. Describe three stakeholder engagement approaches. 
15. Explain the concept of the salience model and its relationship to stakeholder analysis.
16. Explain the concept of the power/interest grid and its relationship to stakeholder analysis.
17. Identify at least two (2) types of information and its sources when undertaking a survey with stakeholders 
18. Outline at least two (2) procedures and security measures that can be used in an organisation when accessing, storing, retrieving and sharing data from databases? 
19. List and explain at least two (2) rights of individuals when they are being surveyed or interviewed in accordance to Privacy legislation? 
20. List and explain at least two (2) legislation and statutory and regulatory requirements to be considered when surveying stakeholders? 

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