BSBPMG422 - Simulation Pack Assignment

Assignment Task

Project 1: Website Development Project Brief

Information for Activity 1 Quality Management Plan, Activity 3 Video and Activity 5 Quality Evaluation Report

Also locate and interpret the Policy and Procedures on page 17 of this document to develop the Quality Management Plan.

Quality objectives and standards briefing report

Introduction

The purpose of this briefing report is to provide recommendations to ensure project quality in relation to the development of a new website project.

Proposed quality objectives

1. Effective Project Delivery:

To facilitate the delivery of the project on time and within +/- 10% budget, with successful achievement of the Project Objectives as defined in the project charter.

2. Effective Project Management:

To ensure that the project management methodology is adhered to, and all key processes involved in project management are undertaken effectively for the project. Including output of deliverables that align with the developed Project Framework:

• Project Proposal
• Project Charter
• Stakeholder Register
• Communication Plan
• Risk Management
• Quality Management Plan
• Project Management Plan
• Post Implementation Review

3. Fit for Purpose Deliverables:

Deliverables are efficient, effective, and meet the requirements of all project team and stakeholder members.

4. Customer Satisfaction:

Major stakeholders are satisfied with the final project outcome.

Proposed quality standards

This Quality Management Plan includes the selection of applicable process and product quality standards for the Website Design project. The following standards have been selected as the most appropriate for this project.

• QS1: Project objectives are aligned to organisational objectives
• QS2: Clear communication of goals and status of project-to-project team members and external stakeholders as required.
• QS3: Sufficient resources and budget are allocated to the project.
• QS4: Project schedule is agreed to by the team as achievable.
• QS5: Processes are in place for management approval.
• QS6: User training needs have been considered and relevant training put in place
• QS7: Changes to scope or schedule are reviewed and approved by all involved.
• QS8: All development documentation is complete and accessible
• QS9: Design is user friendly
• QS10: Design meets accessibility standards (requirements complete and clear).

Information for Activity 4 Progress Report, Activity 5 Quality Evaluation Report 

Website Interim Progress Status Report

The following is a project status report as per the agreed communication processes.

1. Meetings

The project schedule was agreed by the project team at the outset.

The project commenced with a meeting with web site developer to discuss the brief for the web site. A further meeting was held to confirm the brief.  However, no further meetings with the developer have occurred as per the schedule.

2. Project progress

The web site developer has done a first mock-up of the site. However, they have been unable to get formal feedback from the project team yet to move on.

There is a budget overrun already.

3. Recommended actions

Provide feedback as soon as possible in order that the web site project does not fall too far behind the schedule.

Recommend that training costs for web site be reviewed to stay within budget.

Recommend that project team given the ability to focus on this project instead of other work so web site project can be completed.

Information for Activity 4, Website Project Finances Report

 

Budgeted expenses		Actual expenses to date
Website	$3,000	Website	$3,500
Shopping cart	$2,000	Shopping cart	$2,200
Google analytics plug-in and training	$1,500	Google analytics plug-in and training	$1,500
Website training	$4,000	Website training	Not commenced yet
Hosting (first year)	$500	Hosting (first year)	Not commenced yet
TOTAL	$11,000	TOTAL	$9,700

Information for Activity 4, Additional Correspondence:

From the Website developer:

Dear Project Manager and Project Officer

The website is progressing well. We have created the following pages:

• Home
• Products
• About Us
• News and Events
• Blog
• Contact Us.

The shopping cart has also been created.

Thank you for providing the written content and the logos.

We have taken into consideration web accessibility standards in creating the web site by including images and plain English language. However, the weekly meetings that were advised following the confirmation of the project meeting have been consistently cancelled by you and we haven’t been able to get any feedback from you on the website as current laid out. 

This is causing significant delays to the project; I estimate we are now behind by a couple of weeks. Please get in touch with us as soon as possible with feedback so that we can progress.

Please note that an invoice of $5,700 plus GST has been sent to you.  This is the total amount for the project to date minus the $2000 deposit you paid.  We indicated an estimate in our original quote and due to the time taken to make the web site accessible at your request, the final amount is at the highest end of the quote we provided i.e., $9,700.

Project 2: Logo Design Project Brief

Information for Activity 1 Quality Management Plan, Activity 3 Quality Evaluation Report

Also locate and interpret the Policy and Procedures on page 17 of this document to develop the Quality Management Plan.

Introduction

The purpose of this briefing report is to provide recommendations to ensure project quality in relation to the development of a new logo.

Proposed quality objectives

1. Effective Project Delivery:

To facilitate the delivery of the project on time and within +/- 10% budget, with successful achievement of the Project Objectives as defined in the project charter.

2. Effective Project Management:

To ensure that the project management methodology is adhered to, and all key processes involved in project management are undertaken effectively for the project. Including output of deliverables that align with the developed Project Framework:

• Project Proposal
• Project Charter
• Stakeholder Register
• Communication Plan
• Risk Management
• Quality Management Plan
• Project Management Plan
• Post Implementation Review

3. Fit for Purpose Deliverables:

Deliverables are efficient, effective, and meet the requirements of all project team and stakeholder members.

4. Customer Satisfaction:

Major stakeholders are satisfied with the final project outcome.

Proposed quality standards

This Quality Management Plan includes the selection of applicable process and product quality standards for the Website Design project. The following standards have been selected as the most appropriate for this project.

• QS1: Project objectives are aligned to organisational objectives
• QS2: Clear communication of goals and status of project-to-project team members and external stakeholders as required.
• QS3: Sufficient resources and budget are allocated to the project.
• QS4: Project schedule is agreed to by the team as achievable.
• QS5: Processes are in place for management approval.
• QS6: Little or no change to baseline requirements
• QS7: Stakeholders are highly involved with significant input.
• QS8: Project manager has complete support of the project team and management
• QS9: Project has active sponsorship
• QS10: All development documentation is complete and easily accessible

Information for Activity 1 Quality Management Plan:

Include the role you and the Project Manager have regarding this information under the Quality roles and responsibilities section of the Quality Management Plan.

The Project Manager has emphasised that as Project Officer, you are to adhere to any legislative requirements related to quality management.

According to the Australian Competition & Consumer Commission (ACCC), the website should not:

• Have any false or misleading statements
• Use false testimonials
• Impersonate another business
• Advertise something for free when the fine print requires some type of payment
• Offer good at a special price but not having a reasonable quantity available.

Logos are generally protected by copyright. Unauthorised use of a logo may infringe copyright and infringe on other laws such as trademark rights and consumer protection laws.

Information for Activity 2 Progress Report, Activity 3 Quality Evaluation Report, Project Management Plan Summary:

Logo Interim Progress Status Report 

The following is a project status report as per the agreed communication processes.

1. Meetings

The project schedule was agreed by the project team at the beginning.

The project commenced with a meeting with designer to discuss the brief for the logo. A further meeting was held to confirm the brief.  However, no further meetings with the designer have occurred as per the schedule.

2. Project progress

The designer has done a first logo prototype. Designer is still waiting for feedback.

The CEO has requested that the Logo be completed well before the website launch as new packaging must be ordered. This will impact the Project Schedule and budget.

Project team is focussed on the website and not attending weekly Logo design team meetings.

3. Recommended actions

Provide feedback as soon as possible in order that the logo does not fall too far behind the schedule and impact the launch of the website.

Project manager to discuss CEO’s request with him as this is a baseline change with significant project impact. Suggest that the change is not made.

Recommend that project team is given an incentive (e.g., special morning tea) to attend logo design meetings.

Logo Project Finances Report

Budgeted  expenses		Actual expenses to date
Prototype design	$1,500	Prototype design	$1,500
Final logo	$1,500	Final logo	Not yet completed
TOTAL	$3,000	TOTAL to date	$1,500

 

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