BSBPMG513 - John Readings Pty. Ltd. Case Study - Project Management Assignment Help

Assignment Task

Scenario: John Readings Pty. Ltd. Re-design Bookstore Café
John Readings is an Australian book publisher, distributer and retail business with stores located throughout Australia and New Zealand and a large online business. At present a total of ten retail outlets located in state capitals contain Cafes. As part of the company’s future development plans all retail outlets will soon have Cafes located within them. However, before this can happen, the current Café design for the ten retail outlets need to be refreshed and upgraded. The upgrade includes a fresh new menu, new furniture and layout design as well as a play area for children.
You were successful in your application for the Project Manager role and have just had confirmation from Damian Black CEO that the project steering committee will include the Procurement Director, Marketing Director, the Director of Finance and the Café Operations Manager. The project is now ready to commence.
An architect has been contracted to design the new look and feel and this has been approved by the steering committee.
The architect and building contractor have provided costing estimates on which the project budget is being based. They have advised, in order to minimise business
disruption, the order of works will be:

Stage 1 – Two days (no business disruption)
- Playground fit out and flooring
- Fencing and shade sail installation
- Landscaping and new outdoor furniture
Stage 2 – Two days (café closure)
- Removal of booths
- Repainting of café dining area interior
- Laying of floating floor over existing tiled floor café dining area only
- New dining furniture and artwork

Procedure 1. Based on the case study information, discuss quality management theory as it would apply to this project.

2. Based on your understanding of the requirements of this project and organisation, identify and outline three relevant standards that would apply.

3. Explain two methods for managing continuous improvement and provide examples for each using the case study information.

4. The committee has asked you to develop a presentation using PowerPoint for them outlining quality assurance methods. Your presentation must be 8 to 10 slides and provide information which details:

a. The methodology and purpose of quality assurance

b. The methods you have selected to manage quality assurance

c. The control techniques which will be implemented

d. At least one key tool you will use to manage the quality assurance of the project.

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