BSBPMG538 : Manage Project Stakeholder Engagement - Community Communication Strategy - Management Assignment Help

Assignment Task :

1. Introduction 

1.1. Purpose of this strategy 

The Community Communication Strategy (the Strategy) provides an overview of how communications  and engagement will be undertaken between the proponent (Transport for NSW), ALTRAC Light Rail, the Environmental Representative (ER) and stakeholders throughout the delivery of the Sydney Light  Rail (SLR) project, including the new CBD and South East Light Rail (CSELR) light rail line and all  associated works. 

This Strategy is intended to provide guidance in the development of an evolving, detailed  communications and engagement approach. The Strategy does not replace separate communications  and engagement plans that will be prepared by Transport for NSW (TfNSW) or its appointed contractors  during different phases of project delivery. 

The Strategy aims to: 

• Provide an overview of the project 

• Set out the communications and engagement objectives and principles for the project 

• Outline the governance structure established to facilitate the delivery of the SLR project

• Describe the proposed communication tools and engagement techniques used to disseminate  information and provide feedback  

• Outline the procedures and mechanisms through which enquiries and complaints can be received  and responded to 

• Identify the key stakeholders and issues for the project 

• Outline the dispute resolution process.

Consultation and review of the strategy 

This strategy has been developed in consultation with the following: 

• ALTRAC Light Rail Consortium 

• Independent ER 

• Community Reference Group 

• Department of Planning and Environment 

This strategy has been incorporated to include feedback following consultation. Appendix B includes a register of comments received by the Community Reference Group (CRG) members and how they have  been responded to and/or addressed in the strategy. 

The Strategy will be reviewed at key milestones in the project’s delivery or in response to:

• Significant changes to construction activities  

• In response to community and stakeholder feedback 

• General improvement opportunities which are identified. 

The communications activities outlined within the strategy have been developed in compliance with the  conditions of approval issued by the Minister for Planning on 17 February 2015 and will be uploaded to  the SLR project website.