Highlights
Assessment 1: Knowledge Questions
Refer to the Learner Guide and PowerPoint presentation for this assessment Answer each question in as much detail as possible to demonstrate sound understanding.
1. Describe the relationship between the program/project manager and the sponsor and how alignment with the Program and the sponsoring organisation's mission and values are maintained.
2. Winning at all cost is one of the skills involved in negotiation”. Is this statement True or False?
3. What is the difference between collaborating and compromising in negotiations?
4. List five things a good vision should do.
5. Describe how you can demonstrate a commitment to the program vision.
6. Give a definition of the term stakeholders and list four typical stakeholders in a Program.
7. Describe how to treat stakeholders fairly and equitably when two different stakeholder values are in conflict. Include a process for making decisions with your answer.
8. Describe how you can encourage and facilitate open discussion
9. Identify three sources of difference in the workplace and provide two different strategies you can use to manage differences.
10. Why is an issue log/register a very useful and critical tool when managing programs and projects?
11. When may it be necessary for you to use an aggressive communication style?
12. Explain Kurt Lewin’s participative leadership style
13. Identify the Act which should guide an employer’s behaviour when dealing with employee’s personal commitments such as carer responsibilities and medical appointments.
14. Define socially responsible practice and its advantages
15. What type of information should be on a document to protect individuals when reporting suspected breaches of socially responsible practice?
16. Identify three possible threats to socially responsible practice and explain what techniques you could use to address each of these three threats.
17. Identify what a project governance structure may include and describe how to establish it.
18. Describe how to document and communicate agreed individual program roles.
19. Describe how to encourage desirable behaviours and discourage undesirable behaviours with reference to reinforcing and punishing consequences
20. Explain the type of workplace culture that needs to exist in order to turn mistakes and concerns into learning opportunities.
21. Explain the process of identifying and accessing information
22. List the four main elements of implementation to consider when implementing your program plan
23. How might you advertise your plan?
24. Describe how to encourage reflection and carry out a review or practice as a basis for learning
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