BSBRSK501 - Manage Risk - Risk Register - Meals On Wheels Case Study - Management Assignment Help

Assignment Task

ASSESSMENT 1 – Analysis

For this Assessment Task 1, you are required to analyse the given case study and complete the risk register provided in the  appendix for risk management. One example has been done for you. Identify 2 more risks and discuss the risk management  process using the risk register. Students must be given 60 minutes to complete their task, however, trainer may provide  additional time if required. The assessor must follow the session plan aligning on which day to conduct the practical  observation.

Case Study – Meals on Wheels

Meals on wheels delivers pre-packed meals at home to the elderly and in some cases to the disabled. Deliveries are made by volunteers using their own vehicles. The overall process was going smoothly till last couple of months, however, a lot of complaints have been made from the customers regarding food poisoning since last two months. Meals on Wheels is more concerned about the various risks that could be caused to its customers as the consequences of food poisoning for frail, elderly or disabled patrons of could be very serious. Research has found the following:
There is no formal procedure for handling and delivering food. Most of them have no previous experience in delivering food. As the delivery is done by the volunteers, the turnover rate for volunteers is very high and they are not given proper training. Most of the time, when the patron is not at home while the meal is delivered, the meal is left
outside the door and sometimes its left with the neighbours. The food is carried in a normal container in a bag and served in heated granite plates. Some patrons require special foods as they are diabetic or allergic to certain foods. In many cases, the drivers have not delivered the correct food to the patrons in a hurry. Food Standards ANZ estimate that there are 7 million cases of food poisoning annually in Australia. Using the risk register you are required to:
1. identify the risks associated in this scenario
2. rate the probability of occurrence and impact of risk using scale (1 -3) and calculate the risk score by multiplying the probability of occurrence and impact of risk
3. formulate the strategy to mitigate the identified risk
4. identify the responsible person and time frame for the strategy

ASSESSMENT 2 – Project
Risk management process

This information is to be handed to each student to outline the assessment requirements For this Assessment Task 3, students are required to undertake a project, where a student has to conduct a risk management process for the organisation of their choice. If required, trainer may suggest an organisation. Upon research findings, students are required to write a project plan on managing risk. The project work must reflect the findings from the research and must address all the key specifications provided as task specifications. You would be given one week’s time to complete this task. Project specifications that you need to cover in your project plan, includes:

1. Background of organisation

2. Context of risk including:

• Organisational processes, procedures and requirements for undertaking risk management in accordance with current risk management standards
• Internal and external stakeholders involved
• Political, economic, social, legal, technological and policy context
• Critical success factors, goals or objectives
• Management support for risk management activities
• Inviting and communicating risk management process with relevant parties

3. Identify and select two major risks – give rational behind your selection (use appendix 3)

4. Analyse the risks:

• Assessing likelihood of risks occurring
• Assessing the impact or consequence if risks occur
• Evaluate and prioritise risks for treatment using the risk matrix provided as an appendix 1.

5. Treat the risks:

• Develop options for treating risks
• Select the most appropriate option
• Develop an action plan for implementing risk treatment, you may use the given risk treatment register.
• Communicate risk management processes to relevant parties

ASSESSMENT TASK 3 – Written/verbal questions

This written assessment will test your knowledge. This is an open book test and you will be given 3 hours to complete. Make sure you:

• Answer all questions
• Print clearly
• Use a blue or black pen. Assessments written in pencil will not be accepted.
• Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you
• Do not talk to your classmates. If you are caught discussion the answers you will be asked to leave and your assessment will not be marked.
• Do not cheat. Anyone caught cheating will automatically be marked Not Competent for this unit. There are NO EXCEPTIONS to this rule.

Answer the following questions in the space provided.
Questions
1. What is the purpose of current risk management standards?

2. Outline the key elements of risk management standards

3. Explain the legislative and regulatory context of the organisation in relation to risk management

4. What are the organisational policies, procedures and processes used for risk management?

5. What information will you need to review when preparing to conduct risk management?

6. List four examples of the internal and external stakeholders who should be involved throughout the risk management process

7. Explain the benefits of evaluating a risk management process and who will you need to communicate the developed risk management plan to?

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