Highlights
Task summary
In this task, you are required to answer the case study questions to demonstrate your knowledge of implementing and monitoring sustainable work practices.
Resources and equipment required to complete this task
Access to textbooks and other learning material success to a computer, printer, Internet and email software (if required)
When and where is this task to be completed?
What happens if I get something wrong?
your assessor marks any of your answers as incorrect, they will make arrangements with you about resubmission. Your assessor may ask you some questions verbally to check your understanding, or you may need to provide new written responses to the questions that were answered incorrectly. Your assessor will give you a due date by which this must be provided.
Written answer question guidance
following written questions may use a range of ‘instructional words’, such as ‘identity’ or ‘explain’. These words will guide you as to how you should answer the question. Some questions will also tell you how many answers you need to give – for example, ‘Describe three strategies…’.
Student instructions for Task 1
The Best Bite Cafe
You are the owner of the Best Bite Café, a burger restaurant located in the trendy, inner-city suburbs of Melbourne. You have always had the vision of creating an ethical and sustainable business that provided a warm and welcoming environment to all.
The Café seats 30 people in the dining room and has a small, fully-equipped commercial kitchen at the back.
Being a small local business it primarily targets locals, however, the range of customers varies greatly across different age groups.
The Best Bite tries to cater for all customer desires and needs and sources its products based on locality and seasonality.
You are always looking for new and innovative ways to improve on the café’s sustainability practices and have recently signed up to a voluntary program for environmental sustainability and resource efficiency.
The first step of the program requires you to investigate current resource usage and conduct research on relevant regulatory requirements.
While conducting your research you identified a number of legislative requirements that were new to you and thought it necessary to review the café’s current policies and procedures to ensure these compliance requirements are being met.
You also think it will be beneficial for all staff to participate in this program and have arranged an information session to discuss the topic further.
Before attending the session, you decided to gather and document information on current resource usage to demonstrate the influence each member has on sustainable work practices.
Question 1
Question 2
Review your compliance responsibilities as the business owner. Research and document areas in which the café’s Sustainable Compliance Assessment Procedure could be improved.
List at least five things to be added to the policy.
Review the policy and identify five areas where The Best Bite Café can improve their practices.
To complete this task, you must conduct research on current systems for resource efficiency by reviewing current industry publications, journals, associations, and/or speaking with subject matter experts. You must reference the sources of information.
Question 3
List two approaches you could apply in the workplace to assess compliance work practices. List four examples of common environmental and sustainable issues for cafés and restaurants
.Question 4 how you could measure and document current resource usage for the following at The Best Bite Cafe: PaperEnergy such as electricityWater TransportationWastage.minimum of one example for each item is required.
Question 5 three examples of different purchasing approaches you could use and how they can contribute to sustainable work practices.
Question 6 five stakeholders you could seek input from when setting targets. For each example provide the type of input they may provide.
Question 7 the approach you would take as the manager to communicate the change to both your team and senior management.
Question 8 how you would support your team during this project.
Question 9 costing strategies could you implement for paper-based item usage (paper, paper towel, toilet rolls, etc.)?
Question 10 at least five reflective questions you would expect to see in an evaluation tool.
Question 11 how you would monitor paper-based item usage and how you would report the progress to staff
.Question 12 two strategies you could implement to evaluate the overall project.
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