BSBTWK502: MANAGE TEAM EFFECTIVENESS- Management Assignment Help

Assessment Task 1: Knowledge questions

The assessment tasks for BSBTWK502 Manage team effectiveness are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.

Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

Assessment for this unit

Manage team effectiveness describes the performance outcomes, skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

For you to be assessed as competent, you must successfully complete two assessment tasks:

Assessment Task 1: Knowledge questions – You must answer all questions correctly.

Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.

Assessment Task 1: Knowledge questions

Information for students

This is a written assessment that will test your knowledge. This assessment may be completed over the duration of the training session or in one sitting of about 45 minutes. As you learn, practice and review knowledge and skills, you will answer the questions as the information becomes clear to you. At the beginning of the assessment, you will be given a few minutes to familiarise yourself with the questions.

Please ensure to:

1. Read the assessment carefully before commencing
2. You must answer all the questions in the assessment tasks in your own words
3. For handwritten work, print clearly using a blue or black pen. Assessments written in pencil will not be accepted.
4. Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you
5. Do not cheat / plagiarise / collude. Anyone caught doing so will automatically be marked Not Satisfactory for this unit. There are NO EXCEPTIONS to this rule.

Assessment information

To demonstrate competence, you must complete all assessment tasks. Each task is linked to specific competency element/s or critical aspects of assessment.

Where space/lines have been provided for addressing an assessment task, you should be guided as to the length of their answer by the space provided. If more space/lines are required, you should attach a separate page containing their name and with the assessment task number clearly indicated. Where no space/lines have been provided, you should complete the answer on a separate page and attach it to the assessment containing their name and with the assessment task number clearly indicated.

When you have completed all assessment tasks, submit it to your trainer. Your trainer will provide you with feedback and you will be assessed as Competent or Not Yet Competent in this unit. If you are assessed as Not Yet Competent you will have an opportunity to be reassessed. You will be provided with 3 attempts to complete the assessment with ‘S – Satisfactory’ outcome.

If after, 3 attempts the assessment results remain ‘NS – Not Satisfactory; or you fail to undertake/submit the assessment in these 3 attempts, the outcome for the Unit of Competency will be marked as ‘NYC – Not Yet Competent’

Questions

1. Provide answers to all of the questions below:
2. Outline two benefits of good group dynamics on a team’s performance.
3. Provide examples of three causes of poor group dynamics and how this can impact a team.
4. Explain why a team would need a team performance plan.
5. Complete the table below to show various methods that can be used to help overcome the following scenarios:
6. Provide at least five examples of communications in the workplace which can contribute to team morale and cohesion by completing the table below:
7. In light of the Covid-19 pandemic and employees working from remote locations, provide examples of two tools or techniques for creating collaboration between team members.
8. Team leaders need to develop strategies to ensure that their team members have input into planning, decision making and operational aspects of work. Describe at least three strategies that can be used to accomplish this
9. Explain how to give constructive feedback to a team member.
10. Explain what is meant by reaching consensus in a team.
11. Describe two strategies for reaching consensus in a team.Outline two ways that issues can be identified by team members.
12. Describe three strategies a team leader can use to help resolve issues in a team.

Assessment Task 2: Project Portfolio

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.

You will need access to:

a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access

• your learning resources and other information for reference
• Project Portfolio template

Activities

Complete the following activities:

Carefully read the following.

1. Establish a team
2. Establish team objectives
3. Write a Performance Plan
4. Facilitate team cohesion
5. Develop or modify policies and procedures
6. Facilitate teamwork
7. Communicating with line management

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