Task: Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations: Demonstration is off-the-job A demonstration will require:
1. Performing a skill or task that is asked of you
2. Undertaking a simulation exercise Observation is on-the-job The observation will usually require:
1. Performing a work based skill or
task 2. Interaction with colleagues and/or customers Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements. The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.
You should be able to demonstrate you can: 1. Establish personal work goals 2. Set and meet own work priorities 3. Develop and maintain professional competence You should also demonstrate the following skills:
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