BSBWOR502: Lead and Manage Team Effectiveness Case Study - Management Assignment Help

Assignment Task:

Task:

Expected outcomes Outputs Key performance indicators Describe Measures for monitoring and evaluating

• Activity 2C
• In groups of three (3) select a situation that would apply to a workplace team problem.
• Each group member writes down a suggestion for a team problem
• The group should then discuss each option and select one only
• Identify the current situation
• Address the process of analysis
• Report your group findings.
• The instructor can determine the team problem if that option is desired.
• Select the team problem Identify the current situation Address the process of analysis Report on the group recommendation Activity 3A
• Case Study
• In groups of three (3) or as directed by the instructor, conduct this activity reflecting on your workplace and when you were part of a team.
• Consult with the instructor if you wish to conduct this activity using a hypothetical example of a team.
• In your team, what do you do really well:
• To encourage team members and individuals to participate in and to take responsibility for team activities
• In your team, what do you do really well:
• To demonstrate areas that affected the overall team results and achievements?
• As a team
• What area/s did you personally identify that directly impacted on team work performance problems?
• As a team
• What did you personally identify that needs improving so that you can realise your potential as a team member and maximise your performance?
• Activity 3B
• Case StudyAsk yourself the following...
• Question Yes No Comments
• Are you individually and jointly accountable for the team’s purpose, goals, approach and work products? Can you and do you measure progress against specific goals? Do all members feel responsible for all measures? Are the members clear on what they are individually responsible for and what they are jointly responsible for? Are you a reliable team member who gets work done and does a fair share of the work to meet commitments? Is there a sense that “only the team can fail”? Do you consider these examples to be qualities to serve as a role model for others?
• Explain:
• If yes or no....What do you consider the advantages or disadvantages of these examples to be in achieving qualities to serve as a role model for others?
• Discuss or complete the following according to the instructor
• Quality/aspect Advantages Disadvantages
• Can the team count on you to deliver good performance all the time or just some of the time? Do you speak up and express your thoughts and ideas clearly, directly, honestly, and with respect for others and for the work of the team? Are you a good listener?
• Are good listeners essential for teams to function effectively? Do you participate and fully engage in the work of the team rather than sit passively on the sidelines? Is your approach a “can- do” attitude?
• Do you demonstrate that you can help the team achieve success? Do you share information, knowledge, and experience and take the initiative to keep other team members informed? Do you share open communication with the team not just at formal meetings? Are you flexible in your approach and thinking as teams often deal with changing conditions? What other areas do you consider important to serve as a role model for others and enhance the organisation's image for all stakeholders?
• Discuss or detail below – according to the instructor.
• Example Why
• Activity 4A
• Case Study
• Suggest your views and detail examples on the following process examples for effective communication with stakeholders.
• Add your own suggestions as well.
• Process Your views and examples
• Set your vision, objectives, communication need Determine your communication strategy as each approach and circumstance will be different Plan for any organisational changes that may occur when communicating with stakeholders Create your communication implementation plan Implement/initiate your process Measure your success
• As required by the organisation
• In a format that complies with the legal requirements for your organisation
• Where appropriate statements may also be recorded from stakeholders as part of open communication.
• Such as audiotape or audiovisual (video) devices Other Activity 4B
• Case Study
• In groups of three (3) or as directed by the instructor, discuss your workplace communication procedures.
• Suggested area Your comments and suggestions
• Is there a culture of open communication from appropriate workplace senior management to teams What are the existing lines of communication with line managers Are there an open lines of communication with your work colleagues Are all forms of communications answered or followed promptly and appropriately Activity 4B continued
• Case Study
• Does your workplace have in place a similar team communication plan to that above, or do you have another format that you can share with the class?
• Details Your comments
• Activity 4C
• Case Study
• Usinganexamplefromyourworkplace,completethissuggested communication check list and discuss its findings.
• Discuss with the instructor if this activity is to be based on a hypothetical situation.
• Nature of the unresolved issues, concerns and problems raised by team members
• Discovery
• Details of issue Type Raised by Date Raised Background Priority (High/Medium/Low)
• Describe the follow-up action/s undertaken with line manager/management and other relevant stakeholders
• Action
• Communication Assigned to Description Target Resolution Date Status/ Action Taken Final Solution Other
• Skills and Knowledge Activity
• Answer the question in as much detail as possible, considering your organisational requirements.
• 1.As a project, develop an area of policy and accompanying procedures that impact upon your area of work and with your team. Provide evidence of this.
• You will also need to:
• Discuss/communicate this with relevant personnel to formulate changes that can help your team’s performance
• Discuss your results with your team to help team performance, developing and explaining strategies and discussing options for individual improvement.
• Major Activity
• 1.Provide evidence/an account of how you have worked with a team to lead and manage their work performance.
• Include the following information:
• How you established plans and strategies for the team
• The key performance indicators and goals for the team
• What strategies you used and how effective they were
• Howyouachievedteamcohesion,includingcommunication requirements with your team and others
• How you helped facilitate work, including being a role model

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