Highlights
TASK 1: Establish team performance plan
Instructions
This written assessment task requires Participants to demonstrate the skills and knowledge required for establishing a team performance plan.
In response to a simulated business scenario, Participants will build a work team, help assign responsibilities for a team project, develop a performance plan, and support team members to carry out assigned responsibilities. Participants will develop and propose strategies to ensure each team member participates in the project planning and develops policies and procedures for carrying out teamwork.
Assessors will record the outcome of each question as either Satisfactory (S) or Not Satisfactory (NS) using the Assignment Task Checklist for both questions to achieve a Satisfactory result.
Context of Assignment conditions:
This Assignment task may be completed in a classroom, workplace, or independent learning environment.
student will require printed copies of this task along with pen, paper and office equipment and resources, business technology, organisational policies, procedures, quality systems, manuals and guidelines for customer management, examples of products/services and promotional strategies, case studies and, where possible, real situations, interaction with others to attempt this Assignment.
student must complete the Assignment Cover Sheet
Submissions must be made in written form unless reasonable adjustments are approved by the RTO manager. Submissions must be handwritten and/or word-processed.
Decision-making rules
To achieve a satisfactory result, students must answer all questions correctly.
CASE STUDY (please read the following scenario)
Apparel Brands, founded in 1901, is an Australian based manufacturer and distributor of generic clothing and footwear. The company takes orders from retailers and supplies retailers with clothing products that have been manufactured to retailers’ specifications. These clothing products are then sold to consumers under the retailers’ various brands.
Recently, Apparel Brands has found its market share in decline due to a strong Australian dollar and increased overseas competition. In addition, labour costs are eating into profit margins. Trends in the Australian textile industry suggest that the company, although it is in a strong financial position now, will struggle to make a profit within two years.
To ensure the continued existence of Apparel Brands, the company has embarked on a bold new strategic direction:
develop own brands and product range and sell direct to consumers
leverage e-commerce opportunities to reduce distribution costs and increase profit margins.
Company vision: In the next five years, Apparel Brands will establish a range of innovative and exciting online clothing brands and help secure a future for Australian clothing manufacturing.
As a Business Development Manager, your team (comprising of Product Manager, Marketing Manager and Operations and IT Manager) has been charged with the task of identifying an e-commerce opportunity for Apparel Brands and developing a proposal to put to the board of directors. For example, your team could decide to propose setting up an online business in which customers design their own custom t-shirts.
Your budget for setting up the e-commerce venture is $30,000.
For your proposed e-commerce venture, your team will need to determine:
Value proposition: What will you offer consumers? What products? What price? What quality? How will the products benefit your customers?
Who your target market is: What are the characteristics of the people who will buy your products? What do they need or desire?
How you will gather necessary information for setting up the venture?
Who you will consult or network with to benefit from others’ expertise?
What steps you will need to take to set up the e-commerce venture? This will range from website design, to ensuring a system for payment, to establishing an online presence through web search engines, etc.
How you will determine the benefit to Apparel Brands: What is the benefit? Reduced costs? Increased productivity?
How you will determine cost?
TASK 2: Develop team cohesion and facilitate teamwork
Instructions
Question 1
This assessment task requires Participants to you will demonstrate the skills and knowledge required for developing team cohesion and facilitating teamwork.
In response to a simulated business scenario, Participants will carry out the assigned tasks, as detailed in the performance plan, and participate in a team meeting to support their team in achieving team goals.
Question 2
This assessment task requires Participants to demonstrate the skills and knowledge required for liaising with stakeholders about the performance of the team.
In response to a simulated business scenario, Participants will follow up with their recommendations/ actions from Question 1 and make a training presentation to your team members (your Assessor will represent one of the team members), to resolve one of the team performance issues identified in Question 1, and write a report to the CEO (your Assessor) on the steps taken to resolve one of the performance issues.
Assessors will record the outcome of each question as either Satisfactory (S) or Not Satisfactory (NS) using the Task Checklist to achieve a Satisfactory result.
Context of Assignment conditions
This Assignment task may be completed in a classroom, workplace, or independent learning environment.
Leaners will require printed copies of this task along with pen, paper and office equipment and resources, business technology, organisational policies, procedures, quality systems, manuals and guidelines for customer management, examples of products/services and promotional strategies, case studies and, where possible, real situations, interaction with others to attempt this Assignment.
Leaners must complete the Assignment Cover Sheet
Submissions must be made in written form unless reasonable adjustments are approved by the RTO manager. Submissions must be handwritten and/or word-processed.
Decision-making rules
To achieve a satisfactory result, leaners must answer all questions correctly.
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