Highlights
Assessment description
In response to a simulated business scenario, you will carry out the assigned tasks, as detailed in the performance plan, and participate in a team meeting to support your team in achieving team goals.
Procedure
1. Review the simulated workplace information for Apparel Brands Pty Ltd in Appendix 1.
2. Carry out all tasks contained in the individual performance plan you developed in Assessment Task 1.
3. Consult with your team and assessor to determine an appropriate time for your teamwork to be observed in a team meeting.
4. Prepare for the team meeting:
a. Reflect on your achievement of team goals: Which goals have you achieved? Which goals have you not achieved?
b. Identify at least one issue you have encountered with respect to carrying out your tasks that you have not yet fully overcome to discuss with your work team so that they may assist you in enhancing your performance.
c. Consider possible processes for resolution of team issues. For example, you may consider leading a brainstorming session, or creating an issues matrix.
d. In consultation with team, develop a meeting agenda to ensure that all issues, concerns and problems with carrying out performance plan activities are addressed in the meeting in order to keep team on track to achieve goals. The agenda should include opportunity for each team member to employ a process for resolution of team issues. Provide the meeting agenda to participants (i.e. other team members) and assessor.
e. Prepare to take notes on issues and solutions and any unresolved issues.
5. Participate in the team meeting:
a. Present your achievement of team goals and issue/s encountered.
b. Provide feedback to team members to encourage and reward efforts and build team cohesion.
c. Ask questions and encourage team members to contribute to meeting.
d. Lead or play a prominent role in a process to resolve team issues. Ensure you clearly signal each step in the process and explain your methods to model effective team behaviour to emulate.
e. Identify performance problems and propose solutions during the resolution process to resolve team issues to keep on track to achieve goals. If applicable, you may suggest coaching, training etc.
f. Work through any issues that can be resolved during the meeting with team members.
g. Record notes on issues and solutions and any unresolved issues. Note unresolved issues or improvements to group work that you will propose later, after consultation with the manager (assessor).
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