Build Business Relationships - Negotiations - Performance - Management Assignment Help

Assignment Task:

P1: Activity 1: Task A, B, C: Build business relationships

Please complete the following tasks:

Task A:

OBJECTIVE: To provide you with an opportunity to know how to establish relationships in line with organisational requirements and protocols.

Q1. What type of business relationships do you need to have for your business/work and how would you go about establishing these?

Task B:

OBJECTIVE: To provide you with an opportunity to understand the use of effective communication skills and techniques to build business relationships.

Q1. Provide an example of when you have successfully used effective communication skills/techniques to establish a workplace relationship.

Task C:

OBJECTIVE: To provide you with an opportunity to proactively identify and take up opportunities to maintain regular contact with customers and suppliers.

Q1. Provide five ways that you can proactively maintain regular contact with customers and suppliers.

P1: Activity 2: Task A, B, C: Conduct negotiations

Please complete the following tasks:

Task A:

OBJECTIVE: To provide you with an opportunity to use negotiation techniques in line with professional and organisational protocols to maximise benefits of relationship for all parties.

In the learning group (working in pairs), use a topic of your choice and prepare for a brief negotiation, taking opposing/different viewpoints.

Perform a negotiation to show your use of verbal communication and negotiation techniques. These should be appropriate to the situation and be in line with professional and organisational protocols.

Make sure you demonstrated these skills during negotiation:

1. Preparation skills

2. Assessing the options and outcomes

3. Appreciation of the other persons viewpoint

4. Explaining your position

5. Entering in to discussions

6. Making an offer and subsequent counter-offers

7. Using cooperative skills

8. Listening and questioning

9. Following correct business etiquette

10. Bargaining and compromising

11. Problem-solving and decision-making.

Perform the role play and record as an audio. Once you complete it please upload it to Moodle for grading. 

Task B:

OBJECTIVE: To provide you with an opportunity to incorporate feedback and input from colleagues into negotiation where appropriate.

Q1. How can you determine if feedback and input given from colleagues is of worth in negotiations?

Q2. How can feedback from colleagues help you in your negotiations?

Task C:

OBJECTIVE: To provide you with an opportunity to understand how to communicate results of negotiations to appropriate colleagues and stakeholders within appropriate timeframes.

Q1. How can you communicate negotiation results to relevant persons?

Q2. How can you determine an appropriate timeframe for communicating your results?

P1: Unit Project: Skills, Knowledge, and Performance

Section A: Knowledge activity (Q & A)

Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
Answer each question in as much detail as possible, considering your organisational requirements for each one.

Q1. Why is it important to understand the commercial context for business relationships, including industry specific needs?
Q2. How can you maintain regular contact with customers and suppliers (provide 5 or more options)?
Q3. What are the principles of negotiation, the stages in the negotiation process and the techniques you can use in your negotiations?
Q4. What types of agreements and contracts may you need to deal with in your business industry (list two)  and what are their key role, features and inclusions? 
Q5. What are the key components of contract law that you may need to know? For each component, name one example.
Q6. What other legal requirements can impact on negotiations and agreements in your business industry?

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