Organizational Capacity In Health Care, Planned Performance Improvement, Critical Analysis Essay Writing & Health Report Writing - Nursing Assignment Help

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Planned Performance Improvement
If it is a performance improvement strategy (you can choose a topic like reduced waiting times in a clinic, reduced infection rates e.g. in post-operative wounds, reduced medication errors, increased hand-washing compliance, improved record-keeping, improved handover/reporting/writing of reports...anything that you think might interest you from a health-related perspective)

1-All information needs to be applied to the planned performance improvement (PI).

2-Identify the pressure/need for a change....and explain this in terms of a model like Lewin's 3 stage change theory and his Force Field analysis or Kotter’s 8 step change theory (readings 2.6 & 2.7) and identify the source of the pressure (where it is coming from).

3-You must read, understand, and refer to, the readings in Module 3 as they are specifically about organizational performance (readings 3.2 by Isouard et al., 2006; and 3.1 particularly)

4-Read module reading 2.6 (Stanley, 2011) as it explains the theories associated with planning and evaluating change.

5-Discuss the role of the leader in identifying the need for performance improvement, working with the key stakeholders (everyone involved), planning, implementing, and evaluating the performance improvement. You will find readings 3.5 and 3.6.

6-Think about capacity building (reading 2.4 & 2.5) within the organization and what that might mean in relation to leadership and the performance improvement/change process. Everything that is done should be considered in relation to its support for capacity building in individuals, the team, and ultimately the organization.

7-Discuss the type of leader that is best suited to planning and implementing a changing environment (see module 2, readings 2.1, 2.2 & 2.3) and how they work to capacity build the team and support them through the change process.
 

Critical Analysis

The critical analysis of the role of the leader in workplace change processes.
1-This can be any change process and maybe a change you have experienced or that has been published or reported on. The discussion should consider most of the same points as the performance improvement strategy and the list of points is on page 11 of the Learning Guide.

2-This should be a formal essay format, in summary (see powerpoint examples)

3-You could define capacity building … and then decide how leadership, workplace culture, communication, and support from leaders to the team and amongst team members could be examples of individual and group capacity building (explain this). Identify how this change or performance improvement might build capacity in the work area/organization.


4-A flexible organization means that they are thinking about how to improve their practice and results…if you look at Kotter’s later steps in the change process it could be argued that their connection to the team and the goals of the team means that they are able to share vision…be on the same page and therefore work together to build each other in skills, confidence, and agility when it comes to making changes.
Look at reading 3.6 and think about the first round of the changes that they did to improve hand hygiene compliance to over 70% from the initial level and the steps they took. The second push for improved compliance saw them move to over 90% compliance. What do you think helped them to get to this level of compliance? Use the changes they made to help you to explain some of the steps that Kotter suggests.

 


What to consider
Discussion of barriers and facilitators to change/performance improvement needs to be linked to the role of the leader in managing this.
1-You need to mention the importance of benchmarking as this gives you a target for the outcome of the change (for example if you look at reading 3.6 on hand hygiene compliance, the benchmark would be the handwashing compliance rate set down by the WHO)
2-How the leader might motivate and engage the stakeholders.
3-The shared values (the important concerns and goals of the people in the organization) and norms (the way in which people act in the organization), that exist in that organization.

4-Health care organizations have a complex culture related to the various professional groups from which they derive values and norms.
5-The workplace culture should support the structure and strategy of the organization and can be assessed by:
6-The extent to which people and departments collaborate or work in isolation.
7-The importance and extent of control and where it is concentrated.
8-Whether the organization has a short term or long term strategic focus.


 

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