BUMGT1501: Sharpstyle Salons Case Study - Business Assignment Help

Assignment Task:

SHARPSTYLE SALONS

Jamie Westbrook takes pride in her position as salon manager for SharpStyle Salon, one of a chain of hairdressing salons under the Gold Group umbrella. She oversees a staff of 15 including hairdressers, a nail technician, receptionists and hairdressing apprentices. Jamie enjoys a reputation as a manager who works very hard and takes care of her people. Hairdressers want to work for her.

Following the salon’s new-hire policy, Jamie began as a hairdressing apprentice and quickly became a top hairdresser in the company through a combination of skill, a large and loyal client base and long hours at work. In 2016, retiring manager Carla Weems hand-picked Jamie as her successor, and the board quickly approved. Initially, the salon, located in a suburban shopping centre, managed a strong, steady increase, holding its position as one of the company’s top performers.

Case Questions for Report:

1) The external organisational environment can determine the success or failure of an organisation. Explain the external environmental components/elements and determine which one task environment component would most impacted Jamie Westbrook’s company, and how so?

2) Referring to the theories of motivation, which two motivation theories could Jamie Westbrook adopt to improve the efficiency and effectiveness of the organisation?