Business Communication in Australia and Microsoft Teams - Management Assignment Help

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Task:

1. Anders, A. (2016). Team Communication Platforms and Emergent Social Collaboration Practices. International Journal of Business Communication, 53 (2), 224-261.

This article has been written by Abram Anders and discusses about the Team Communication Platforms (TCPs) that considers communication platforms such as Slack, Zoom, Microsoft Teams a reliable and user friendly platforms of social collaboration technology that includes the features of networking through enabled audio and video call features along with the less talked about, but useful feature of instant messaging (Anders, 2016). These platforms work as integration tools for diverse information and communication technologies, that provides the users with benefits of affordability and adaptability for assurance of centralized team communication practices. This article is unique since it highlights the concept of Team Communication Platforms or TCPs and its emergent practices and provides a content analysis of the work practices adopted by early adopter individuals or organizations on the basis of the sample of blog posts. I found this article useful for my research since it indicates the usefulness of TCPs for enabling transparent and smooth flow of communication across the organization and its various stakeholder parties to support knowledge sharing and collaborative work-flows.

2. Duffy, J., & Martinez, J. (2020). Microsoft Teams. PC Mag Australia.

This article has been written by Jill Duffy, who is a specialized Editor in productivity apps and software. This article takes into account the usefulness and impact of Microsoft Teams as a reliable business communication tool across the Australian economy. Also, the article highlight the usefulness of Galore as Microsoft Teams’ team messaging application that provides connectivity with other Microsoft applications for ensuring smooth flow of communication among the related parties (Duffy & Martinez, 2020). This article is unique in a way that it specifically emphasizes upon the related pros and cons of using Microsoft Teams as a one stop solution to enable reliable and smooth flow of business communication processes across Australia. I found this article useful for my research since its content well aligns with the topic of my bibliographic work and targets the use of teams as a sorted and unique feature enabled platform for business communication.

3. Ireddy, V. K. & and Nungonda, A. (2019). Microsoft Teams Approaches to Solve Collaboration Needs. International Journal of Computer Applications, 182 (44), 13-16.

This article has been written by Ireddy and Nungonda, who have in their work reflected upon the significance of effective communication and team collaboration for assuring proper flow of work and collaborative teamwork within an organizational setting in Australia. This article, thus, focuses upon the impact of Microsoft Teams to identify and relate with the team collaboration approaches to resolve the synchronization related issues that are faced by various  work teams across the business organizations in Australia and all over the world. The authors collected the views of 30 employees of an Australian organization,to assess the relevance and impact of Microsoft Teams and its tools as an effective business communication platform to solve collaboration related issues and build proper flow of communication (Ireddy & Nungonda, 2019). This article is unique and useful for my research at the same time since the survey results considered using Microsoft teams as an ineffective business communication tool and how it does not help resolve collaboration and communication based concerns in organizations.

4. Prabhu, N., & Marcus, D. (2020). A leading university moves to a new way of working with Microsoft Teams. Australian Catholic University, Australia.

This article has been written by two professors of Australian Catholic University (ACU), Niranjan Prabhu and Dustin Marcus. They have in their research work considered the internal and external members of one of the leading universities of Australia, Australian Catholic University (ACU), as their intended audience and reflected upon the technology driven initiative of ACU in terms of shifting its more than 9,000 staff members and business partners, operating as its stakeholders, to the platform of Microsoft Teams for enabling business communication purposes (Prabhu & Marcus, 2020). This shift of platform will support the university in its communication related aspects of collaboration, meetings, instant messaging, video calls, etc with more than 2,000 users of Microsoft teams using it for the purpose of team calling. This article is unique since it considers the usefulness of teams within the university setting and manner it helped the users communicate with each other during the times of covid-19, without hampering the flow and quality of education and communication. I found this article useful for my research since it emphasized upon the usefulness of teams by thousands of users in regard to ACU and its related stakeholders for enabling smooth virtual communication among them. 

5. Schallenmüller, S., & Rigby, M. (2019). Teams Everywhere – Investigating the Impact of Microsoft Teams on Knowledge Worker. Conference Paper, pp. 1-5.

            This article has been written and published by the authors, Siegfried Schallenmüller and Meghan Rigby, who have in their research work reflected upon the usefulness of Microsoft Teams as a significant communication platform for the knowledge workers of Australia. Microsoft Teams, as business communication platforms are believed to have replaced Slack in the year 2019 (Schallenmüller & Rigby, 2019). The intended audience for this research work includes the employees of a global technology and systems integrator organization in Australia, possessing a significant amount of experience in Cisco and Microsoft solutions. The article is found to be unique since it emphasizes upon the usefulness of Microsoft communication and collaboration tools for the Australian knowledge workers to help the organization fulfill its goals through effective communication, knowledge sharing and decision making and simultaneously justifies the topic of my bibliography work.

6. Sharapova, K. (2020). Integrating Microsoft Teams into English for Specific Purposes Course for Future Learning: A New Business English course Concept. Innovation in Language Learning International Conference, 1-5.

            This article has been provided by Ksenia Sharapova. The author in this article has highlighted the use of Microsoft Teams to enable the teaching process of the English language by its educators in Australia. With an increase in the use of Information and Communication Technology, specifically during the times of covid, the usefulness of same has increased and led to the promotion of teaching work in English by the educators online using various communication tools such as Microsoft teams, slack, zoom, and others to be named (Sharapova, 2020). This work is considered to be unique in a way that it focuses  on promoting the learning of the English language through the use of online business communication platform, such as, those of Microsoft teams, to enable the students across the Australian economy pursue English course online.

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