Business Process of Woolworth's, Assortment, Warehousing - Management Assignment Help 

Assignment Task

INTRODUCTION
Business Process is the collection of linked tasks which helps to identify the end of delivery of a service for a client. This report helps to understand the concept of business process management. The chosen firm for this report is Woolworths which is top retail firm in Australia. Report will describe the all the element of a business plan. 
Overview of Organization
Woolworths is the top retail firm in Australia who provide range of products to their customers. The mission of the company is to provide right shopping experience to their customers by providing good quality of products. The first store of Woolworths was open in 1924 and from 2015 onward it opened so many stores at global level. Further, company also uses business process management in its operations so that it will help to meet the demand of customers. 
Business Process of Woolworths
•    Assortment Management
•    Warehousing 
•    Financial Management
•    Human Resource Management
•    Safety and security Arrangements
•    Extra services  Provision
•    Customer Service 

As-Is process of Woolworths
The Customer Service of Woolworths is consider As- Is process.
Importance of a Process
Customer Service of Woolworths fall under the category of As- Is process and therefore, it define the current state of a business process in a firm. Therefore, the goal of this process is to put together the current state process that actually clarify exactly how the business and for a future as well. Moreover, through this process, the company create a solid foundation in an organization’s process and it also allow a business to evaluate the current state of its process and determine the opportunity for improvement as well (Chang, 2016). For instance, when Woolworths do not have an effective customer service within its business then, company face difficulties in order to manage and improve the process or deliver the best quality of product to their customers. Thus, through customer service, company also examine the need of customers and determine whether it offer good quality of producers to their customers or not. 
 

    
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