Highlights
Part 1: Introduction:
The aim is to introduce our report here in a small paragraph. You can consider defining business processes and their rationale. You need to mention your aims in this report.
Part 2: Identification and Justification:
Select an organisation where you can access information on their processes – this organisation can large or small, for-profit or not for profit (NfP).
Identify and describe the organisation that is to be investigated. There is the option to select an organisation you work for or own or an organisation you have previously worked for and are familiar with their processes. Alternatively, can select an organisation such as a friend’s café or a grocery store, where you can access data regarding processes.
If you do not have access to a workplace, you can select a personal goal, for example, paying off a mortgage in 20 years and the processes involved in achieving this. The personal goal should be discussed as the dominant process while acknowledging other processes that need to be considered to achieve this goal such as feeding and clothing the family or an annual holiday.
2.1. Provide justification on why the organisation you selected has been chosen. This could be as simple as working there and being aware of efficiencies that need improvement regarding safety risks not being addressed. Other justifications may be aware of issues to do with performance or structure.
2.2. Define the organisation’s mission statement, target market, and major strategies. Based on the mission and target market, discuss strategies in place and how they assist the organisation to achieve its business objectives and mission.
Part 3: Process Mapping:
3.1. Identify TWO business processes that contribute to the running of the organisation you are investigating. Provide a brief description of these processes.
3.2. Draw TWO flowcharts for the described processes discussed in 3.1.
3.3. Develop TWO strategic relationship maps of what was discussed in 3.1 (if the organisation is large ie multi-national or complex government organisation then a relationship map of the business unit aligned to two process areas you discussed in 3.1 is sufficient). Map out TWO cross-functional maps on the businesses described in 3.1.
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