Highlights
Learning outcomes
This assessment relates to the following course learning outcomes:
•Review the influence of employees and teams in the context of organizational performance
•Critically analyze and synthesize theoretical and practical examples of contemporary organizational behavior issues and practices
•Apply appropriate theoretical knowledge to develop practical solutions for managing people in organizations
•Plan, communicate, and advocate strategic solutions relevant to stakeholders involving key aspects of HRM, such as negotiation, conflict management, corporate social responsibility, and cross-cultural team building.
Assessment details
Critically analyze the following seven (7) questions. You will select relevant theories and workplace examples (note: students are strongly encouraged to use their own workplace experiences and examples) to provide a set of logical, well-supported (by the academic literature) recommendations:
1. As an HR manager, you will often be required to resolve conflicts. How would you try to reduce instances of dysfunctional conflicts and instead promote functional conflict to spur needed innovation?
1. Toegel and Barsoux (2016) distinguish good and bad conflict and outline five conversations to diminish conflict. Discuss examples of good and bad conflict within an organization and how you as an HR manager would.
2. Negotiations are a key business activity. As an HR manager, what negotiation preparation strategy would you put to facilitate these conversations. in place to achieve optimal outcomes?
2. Tushman et al. (2011) espouse several leadership principles to manage organizational tensions. Describe these 3. Cross-cultural collaboration is key in today’s global economy. As an HR manager, what training would you offer to principles, citing examples where possible, and how you as an HR professional would support these principles to improve cross-cultural teamwork? in your organization.
3. In negotiation, mapping out the negotiation space is considered as important as the outcome. Discuss the importance of the process of negotiation as distinct from the outcome, in your answer describing the difference between distributive and integrative negotiation and citing examples where necessary.
4. There are several theories regarding motivating employees, which can be divided into two classes, process theories, and content theories. Outline how you would motivate employees using both types of theory, with examples.
5. Quinn et al. (2007) identify several barriers to effective communication. Discuss these barriers in the organizational context, and how you as an HR manager would facilitate effective communication within your organization.
6. As an HR manager, you will be required to uphold and maintain an ethical culture within your organization. Discuss the ways you would promote an ethical culture within your organization, citing examples where possible.
7. Walter Lippman stated, ‘when all think alike, then no one is thinking, and this condition is commonly referred to as “groupthink” where consensus is prized above all else to the detriment of the organization. Diversity of opinion can lead to conflict, so how would you manage conflicting viewpoints without the organization falling into groupthink?
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