Highlights
Task:
Section 2: Problem Scenario
This section of the report will be identical to the other members of your group.This is where you need to write your problem scenario. Showcase what the problem is (health/participation/security) and how it impacts the persona’s lifestyle. This is where you should show why this is such an issue and why it needs to be solved.
Carol Paynes previously had a 2005 plasma television which had recently broken. Her daughter bought her a new Samsung Smart TV to replace it. She is unsure of how to operate the TV, and wants to watch her favourite old black and white films. Her eyesight has grown poor due to old age, and she struggles to read small text on screen and does not know how to alter the screen’s brightness. The remote confuses her as there are many buttons she does not understand, and the labels on the buttons are too small. Deciding that the TV is too difficult and confusing to enjoy using, Carol gives up and reads a book.
Section 2: Future Use Scenario
This section of the report will be identical to the other members of your group.
This is where you need to write your Future Use scenario. Showcase how your design solution introduced can improve the active ageing of the persona and tackle the problem they faced n the problem scenario.
Carol has finished setting up the Nanny TV and it has acclimated to her impaired vision. She has gotten sugar free popcorn and sat down to watch her favourite film, Casablanca. First she picks up the Nanny TV remote which wakes the SmartTV through infrared and turns on the Nanny TV box. Carol is then presented with intelligently suggested TV shows and movies which predict what she watches depending on the time of day. (In this case it’s Frank Sinnatra’s greatest hits and an old TV show.)
As Carol wants to watch a movie, she will hit the home button on the remote to be presented with the options of “movie, tv, music, documentary, sport, etc..”
Carol searches for a while and cannot find her favourite film. She presses the microphone button on the controller, activating the voice assistant. “Yes?” The assistant asks, to which Carol replies “can I watch Casablanca?”. The assistant repeats what it heard (e.g “searching for Casablanca”) and begins searching for the film (a loading screen). Once found, the film begins playing automatically with volume and subtitles set to her preferences. Carol sits back with her popcorn and enjoys her film.
Carol feels more engaged with the world and enjoys a greater state of fulfilment in her day to day life through this technology.
Section 3: Storyboard
This section of the report will be identical to the other members of your group.
Section 4: Specified Goal
HEURISTIC EVALUATION SHEET
Evaluator name: User’s name: Date: User's Task: List of heuristics 1. Match system to the real world 6. Aesthetic/minimal design
2. Consistency & standards 7. Recognition, not recall (minimise demands on human memory)
3. Visibility of system status & feedback 8. Help users with errors & recovery
4. Error prevention 9. Flexible/ efficiency of use
5. User sense of control & freedom 10. Help & documentation
USABILITY ASSESSMENT
Summarise positive and negative finding(s) observed and include:- page/screen where finding was observed- the specific part of the task the user was doing when it occurred
IDENTIFICATION OF HEURISTICS
Section 6: Recommendations for Improvement
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