Case Study Scenario Denisovan Medical Supplies - IT Assignment Help

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Case study scenario: Denisovan Medical Supplies

Denisovan Medical Supplies is a producer of chemical products for use in the production of pharmacological medicines. This includes inert powders used in pill production, liquid solvents for medicines that need to be delivered either by mouth or intravenously, as well as specialised chemicals needed to produce other medicines. Denisovan also has a research arm that develops techniques for producing these products. This research leads to the registration of several patents each year or improvement in their production processes. Denisovan has several separate facilities. They have two production facilities, a Research and Development Centre located near a major University, and an Administration and Sales Facility centrally located in Melbourne. The administration and sales facility, usually referred to as ‘Head Office’, supports executive management, legal support, sales, and ICT services. Sales are nearly always to large pharmaceutical firms and involve large amounts of money and detailed legal contracts. There are about 100 employees located at head office. This includes the senior executive management, legal experts in contract and patent law, pharmaceutical sales experts, and a range of ICT personnel. Currently ICT is responsible for implementing and supporting Denisovan’s ICT architecture (networks, operating systems, applications, hardware, and ICT personnel) and take responsibility for ICT security. The Research and Development Centre is networked directly to head office central server room. The Production Facilities run their own servers which are connected to the head office via the internet using intranet technologies. The ICT systems at the Production Facilities and the Research and Development Centre are managed centrally, however there are ICT staff located at each facility.

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