Highlights
Task:
Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.
You are going to be assessed for:
Your skills and knowledge using written and observation activities that apply to your workplace.
Your ability to apply your learning.
Your ability to recognise common principles and actively use these on the job.
All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit.
HOW YOU WILL BE ASSESSED
The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in your workplace, and some in the training room as required by each unit.
The assessment tasks have been designed to enable you to demonstrate the required skills and knowledge and produce the critical evidence to successfully demonstrate competency at the required standard.
After you have completed this activity you will have to hand it in.
In relation to your organisation answer the following questions:
4. What is the role of rosters and their importance in controlling staff costs
5. Outline your rostering systems capabilities and functions of rostering software programs
6. What are the different formats for and inclusions of staff rosters
7. What are the different methods used to communicate rosters, both electronic and paper-based
8. Where would you find information on awards and other industrial provisions?
In order to prepare the roster to meet the requirements of this unit you will need to:
1. Prepare staff rosters that meet diverse operational requirements across three different roster periods
2. Demonstrate the following when preparing each of the above staff rosters:
a. Sufficient staff to ensure the delivery of required services within wage budget constraints
b. Appropriate skills mix of the team
c. Compliance with industrial provisions and organisational policy
d. Completion of rosters within commercial and staff time constraints.
You will need to consider each of the following points whilst you are developing the
roster:
3. Awards and agreements
4. Maximising customer service
5. Minimising costs
6. Combining duties
7. Meeting operational requirements
8. Social and cultural factors
9. Gathering input
10. Required formats
11. Presentation and communication methods
12. Maintaining records of rosters
13. Monitoring methods
14. Improvement methods
Please ensure when you are developing your roster that you make note of the following information in a report. You may decide to write up an outline of each staff members conditions and terms of employment. This information can be downloaded from the internet and used as a basis for your assessment.
15. Single or multiple awards and enterprise agreements including:
a. Leave provisions
b. Mandated breaks between shifts
c. Maximum allowed shift hours
d. Standard overtime and penalty allowances
16. Award provisions for:
a. Leave
b. Mandated breaks between shifts
c. Maximum allowed shift hours
d. Standard, overtime and penalty pay rates
17. Overall number of hours allocated to different staff members
18. Use of contractors, permanent or casual staff and the associated costs
Then you are to discuss each of the following in relation to your organisation outlining the ones that most dictate your rostering:
19. Organisational policies which impact the preparation of staffing rosters:
a. Sociocultural-friendly organisational initiatives
b. Family-friendly workplace initiatives
c. Leave for:
i. Carers
ii. Compassionate reasons
iii. Illness or injury
iv. Jury service
v. Long service
vi. Maternity or paternity
vii. Rehabilitation of injured workers
viii. Study
d. Recreation
QUESTIONS
The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.
Your assessor will take down dot points as a minimum if you choose to answer them verbally.
Answer the following questions either verbally with your assessor or in writing.
1. What staff records must be kept?
2. What are time sheets used for?
3. What are the reasons that you monitor the effectiveness of a roster?
4. How do you think you could improve on a traditional rostering system?
5. What are 5 Award conditions governing all full time employees mustsupervisors be aware of?
6. What are 6 ways you could minimise wage costs?
7. What does employee rostering software allow?
8. What do you need to do if there are changes made to the roster?
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