Highlights
Task:
Learning Outcomes
a) Explore the practical foundational principles of counselling and communication skills, and discuss as relevant to the health professional and industry.
b) Identify and reflect on ‘best practice’ broad strategies as they relate to facilitating communication within culturally diverse communitiesfor goal setting and change discussions and establishing the professional relationship and personal awareness.
c) Describe and compare concepts relating to promoting change, compliance, obstacles to change, transition and self-care as relevant to professionals
. d) Explain and demonstrate effective communication and counselling skills including listening and responding techniques
Context
• Identify and define selected micro-skills essential to the professional/collegial relationship and with diverse communities. Explain the benefits that these skills bring to professional relationships and working within cultural diversity.
• This assessment is designed to show the theoretical understanding of selected behaviours and microskills needed to establish and maintain effective communication in the professional/collegial relationship and working within cultural diversity.
• Discussion on the necessity of the skills and their benefits to professional/collegial relationships underlies the appropriate application of each skill in a professional/collegial setting and in further assessment in this unit.
Task Instructions
Part A requires you to define the relevant and essential behaviours and micro skills presented in the curriculum during Modules 1-3. You are required to:
a) Identify the selected behaviours and microskills that are needed to form a professional/collegial relationship and provide a clear definition of each (approx. 300 words).
b) Describe how and why each behaviour or microskill is fundamental to creating a professional/collegial relationship (approx. 300 words).
c) Explain how these micro-skills and behaviours might be used differently when working within culturally diverse populations and provide examples (approx. 300 words).
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