CCS101 : Communicating for Cultural Safety - Promote Therapeutic Relationships - Nursing Assignment Help

Assignment Task :

Introduction 

Effective interpersonal communication is essential in nursing to promote therapeutic relationships, provide  health related information and develop and maintain collaborative relationships with members of the  interdisciplinary health care team.  

This assessment provides an opportunity for you to expand on your understanding of the concepts of  effective communication and appreciation of diversity and inclusiveness from Assessment 1 – Case Study A. 

Summary 

In Assessment 1 you observed an interaction between a nurse and a patient (Fei Hong) and her family  (George McFarlane – son-in law). You may like to review this video again. 

This assessment has two (2) parts.  

• Part 1 requires you to produce a video recording of a group discussion about how the  communication experience could be improved from that presented in the video. 

• Part 2 will require you to reflect on the case study and your group discussion (Part 1), which  includes responding to a number of questions, about your experience and understanding.  

Task Instructions 

Part 1: To complete this assessment, you must film yourself leading a brief group discussion on how to  communicate effectively in a diverse workplace. This recording should be filmed on a tablet, computer or  smart phone, and uploaded to the learning portal. It should be no longer than seven (7) minutes and  include at least three (3) people.  

Participants in the discussion can be colleagues, peers, family, friends or other people you know. However,  in the video, they must all assume the role of nurses, discussing how communication can be made more  effective in the nursing context. You must lead the discussion and suggest the methods used.  

In the video you must: 

1. Discuss two (2) issues related to diversity that were highlighted in the case study

2. Explain how each of those two (2) issues may cause misunderstandings in communication

3. Devise a strategy you could implement in the scope of your role, to resolve/address those  issues. The strategies must facilitate communication whilst supporting client advocacy. 

Your recording must include the following: 

• Introduction of all participants, clarifying all roles 

• Clarify the purpose of the meeting, and specify a minimum of two (2) objectives • Verbally specify at least two (2) positive communication strategies that can be used to ensure the  meeting is effective 

• Monitor and respond appropriately to changing group dynamics 

• Provide at least one (1) form of constructive feedback 

• Sensitively resolve differences, that arise with people, taking account of diversity considerations and seek assistance if require 

• Use appropriate language for the workplace and use medical and clinical terminology as required.

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