CHC43015 - Certificate IV in Ageing Support - Case Study Assignment Help

Assignment Task

INSTRUCTIONS

The questions in this workbook are divided into two (2) categories: Knowledge Assessment and Case Studies.

The questions under Knowledge Assessment cover general underpinning knowledge of basic terms and concepts relating to the relevant units of competency. These questions are all in a short answer format. The longer questions requiring creative and analytical thought processes are covered in the Case Study assessment. You must answer all questions using your own words. However, you may reference your learner guide and other relevant resources and learning materials to complete this assessment.

Some questions cover processes you will likely encounter in a workplace. Ideally, you should be able to answer these questions based on the processes that are currently in place in your workplace. However, if you do not currently have access to a workplace, then answer the questions based on processes that should be implemented in a typical workplace setting.

WHAT IS COMPETENCY-BASED ASSESSMENT

The features of a competency based assessment system include the following:

• It is focused on what learners can do and whether it meets the criteria specified by the industry as competency standards.

• Assessment should mirror the environment the learner will encounter in the workplace.

• Assessment criteria should be clearly stated to the learner at the beginning of the learning process.

• Assessment should be holistic. That is, it aims to assess as many elements and/or units of competency as are feasible at one time.

• In competency assessment, a learner receives one of only two outcomes – competent or not yet competent.

• The basis of assessment is the application of knowledge for some purpose. In a competency system, knowledge for the sake of knowledge is seen to be ineffectual unless it assists a person to perform a task to the level required in the workplace.

• The emphasis in assessment is on assessable outcomes that are clearly stated for the trainer and learner. Assessable outcomes are tied to the relevant industry competency standards where these exist. Where such competencies do not exist, the outcomes are based upon those identified in a training needs analysis.

THE DIMENSIONS OF COMPETENCY

The national concept of competency includes all aspects of work performance and not only narrow task skills. The four dimensions of competency are:

• task skills,

• task management skills,

• contingency management skills, and

• job or role environment skills.

REASONABLE ADJUSTMENT

Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability - November 2010 - Prepared by - Queensland VET Development Centre

Reasonable adjustment in VET is the term applied to modifying the learning environment or making changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be as simple as changing classrooms to be closer to amenities or installing a particular type of software on a computer for a person with vision impairment.

Why make a reasonable adjustment? 

We make reasonable adjustments in VET to ensure that learners with a disability have: 

• the same learning opportunities as learners without a disability, and 

• the same opportunity to perform and complete assessments as those without a disability. 

Reasonable adjustment applied to participation in teaching, learning and assessment activities can include the following:

• customising resources and assessment activities within the training package or accredited course,

• modifying the presentation medium,

• learner support,

• use of assistive/adaptive technologies,

• making information accessible both before enrollment and during the course, and

• monitoring the adjustments to ensure learner needs continue to be met.

Assistive / Adaptive Technologies

Assistive / adaptive technology means ‘software or hardware that has been specifically designed to assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium - W3C). It includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for grasping, visual alert systems and digital note takers.

IMPORTANT NOTE

Reasonable adjustment made for collecting candidate assessment evidence must not impact on the standard expected by the workplace, as expressed by the relevant Unit(s) of Competency (e.g., if the assessment was gathering evidence of the candidate’s competency in writing, allowing the candidate to complete the assessment verbally would not be a valid assessment method). The method of assessment used by any reasonable adjustment must still meet the competency requirements.

THE UNIT OF COMPETENCY

The units of competency specify the standards of performance required in the workplace.

This assessment addresses the following unit(s) of competency from CHC43015 – Certificate IV in Ageing Support:

CHCPRP001 Develop and Maintain Networks and Collaborative Partnerships

1. Identify networking and collaboration needs and opportunities

2. Develop collaboration strategies

3. Work collaboratively

4. Represent the organisation

5. Maintain and enhance networks and collaborative partnerships

CONTEXT FOR ASSESSMENT

To complete the assessments in this workbook, candidates need to have access to their learning materials and the Internet. The Knowledge Assessment and Case Study may be completed wholly at the candidate’s home or chosen place of study. 

ASSESSMENT REQUIREMENTS

The assessment requirements specify the evidence and required conditions for assessment. 

Each unit of competency can be unbundled to reveal three (3) key assessment components:

Performance Evidence

describes the subtasks that make up the element of the unit

Knowledge Evidence

describes the knowledge that must be applied to understanding the tasks described in the elements 

Assessment Condition

describes the environment and conditions that assessments must be conducted under

The associated assessment method in this kit covers all of these components as detailed in the matrix to follow:

CASE STUDY

Instructions to Student

These case studies are hypothetical situations which do not require you to have access to a workplace, although your past and present workplace experiences may help with the responses you provide. You are expected to encounter similar situations to these in the future when you work on developing and maintaining networks and collaborative partnerships for an aged care provider.

Networks and collaborative partnerships are a necessary means for aged care providers to remain viable and relevant in the industry. This assessment will help you demonstrate skill requirements to be able to develop and maintain networks and collaborative partnerships for an aged care provider.

Case Study: Mariana Lopes
Lotus Compassionate Care is a service provider of individual support services. You can find out more about Lotus Compassionate Care by visiting their website linked below:

Lotus Compassionate Care
Username: learner   Password: studyhard

One of Lotus Compassionate Care’s newest residents in its Residential Care Unit is Mariana Lopes, an immigrant from the Dominican Republic who has only been living in Australia for a year. Six months ago, she was diagnosed with Fibromyalgia, a disorder that causes widespread and chronic muscle pain, fatigue, sleep problems, and memory problems. This condition makes it difficult for her to move around at home and carry out her activities of daily living (ADLs), such as taking a shower and dressing up. Mrs. Lopes is a widow and lives with her only son, Anthony, who recently got divorced and is childless. She is left alone at home most of the day when Anthony is at work. Because of this, she decided to move into Lotus Compassionate Care three weeks ago to access their residential care services. 

Two weeks ago, Mrs. Lopes’ Fibromyalgia worsened due to the low winter temperatures, triggering increased pain in her legs and hips, as well as increased fatigue. She can barely get out of bed without the assistance of Laura, her individual support worker. According to Dr. James Campbell, Lotus Compassionate Care’s general practitioner, Mrs. Lopes’ condition—called Fibromyalgia flare—can last throughout the winter season, and she needs a high-level of assistance with her activities of daily living during this time. 

Also, Mrs. Lopes’ native language is Spanish, and she knows little English. This has caused her to feel loneliness and social isolation because this language issue prevents her from building good relationships with Laura and other residents of the facility. 

The problem is, although Lotus Compassionate Care has the capability and facilities to meet the needs of a client with Fibromyalgia, it no longer has access to:

professional interpreting and translating services, 
ethnic/multicultural organisations to source and employ bilingual staff who can address language issues and provide comfort and social support to clients who are non-native English speakers, and 
organisations that can provide language lessons and cultural awareness training for its staff so that they can better meet the needs of clients who are non-native English speakers.

Lotus Compassionate Care must immediately address these gaps in its networks and collaborative partnerships in line with its policies and practices which include:
Anti-discrimination practices
Code of Ethics for Residential Aged Care, particularly:
The right of individuals to be treated with respect.
The right of individuals to have their religious and cultural identity respected.
The right to an appropriate standard of care to meet individual needs.
The recognition that human beings are social beings with social needs.
Code of Conduct, particularly:
Promote and protect client’s right about diversity and equity.
Provide person-centred care that considers the individual’s culture, religious, social, emotional, and physical needs. 
Training and development for staff to achieve the organisation’s goals and objectives

For the purpose of this assessment, this case study scenario is located in your state/territory.

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