CHC50121 - Diploma in Early Childhood Education and Care Assignment

Assignment Task

Part 1: Group Dynamics and Team Performance 

Question

1. What are group dynamics?

2. List four factors that may affect group dynamics.

3. Identify two ways group dynamics may negatively impact team performance?

4. Identify two benefits of teamwork.

5. What is meant by the term “Social Loafing”.

6. How can social loafing affect individuals and team performance?

7. What is meant by the term “Group think”

8. How can this affect team decision making?

9. Identify two methods of communication you would use to establish team activities and team cohesion.

10. Identify four strategies that you would implement as manager to support team cohesion, participation and performance.

11. Identify three strategies you would implement to gain consensus in making a group decision.

12. Provide three examples of issues which may arise in your workplace which may affect team cohesion, performance and participation.

13. Choose one of the examples above and identify four resolution strategies you would implement to resolve the issue.

Part 2: Develop and Facilitate Team Cohesion

Purpose of Assessment

This assessment will assist your ability to develop and facilitate team cohesion, a skill important for any leader.

Question 

1. What are some of the possible causes for the above behaviour from the team in the scenario?

2. Identify the strategies you would implement to encourage your team to open up about issues concerning them? Consider verbal and non-verbal techniques

3. How could you support Marcia to feel valued and part of the team and gain her as an ally?

4. Identify overall strategies would you implement as a leader to change the culture of this organisation and ensure team effectiveness.

5. Identify four desirable behaviours and practices you would role model to other team members to ensure team cohesion.

6. Identify three strategies you would implement to facilitate team member input into planning, decision making and operational aspects of team tasks.

7. Going forward, identify how you will provide feedback to team members on team effort and contributions. Consider verbal and non-verbal strategies.

8. Review your own service’s current policy or develop a new policy and procedure for “Promoting team member accountability for personal work and team tasks and resolving issues which occur in the workplace”. You can use your centre’s policies or the template provided by ACECQA as shown in the learning guide.

Part 3: Establish a Team Performance Plan

Purpose of Assessment

This assessment assists you to develop a Team Performance Plan which realigns all the worker’s goals with the goals of the organisation, and assists workers to complete daily tasks more efficiently.

What do I Need to do?

Using the template provided you are required to establish a Team Performance Plan to change the current performance of your team. As part of this plan you will need to complete the following tasks.

1. Identify the organisation’s vision and goals.

2. Define the purpose of the team plan and outline any issues to be addressed.

3. Identify the team’s purpose, roles, and responsibilities according to organisational and task objectives.

4. Develop expected outcomes, key performance indicators (KPIs) and goals for the team.

5. Complete a review/ Self-Reflection to identify how you would:

Part 4: Facilitate Teamwork and Liaise with Stakeholders

Purpose of Assessment

This assessment will assist you to review and reflect on management systems and skills related to interpersonal communication, and address any outstanding issues which may occur.

Question 

1. How did you communicate effectively with a range of stakeholders about team performance and the development of a team performance plan?

2. Encourage team members to participate in and to take responsibility for team activities outlined in the plan. Consider verbal and non-verbal strategies.

3. How would you provide feedback to encourage, value and reward others?

4. How did you promote work team collaboration through individual behaviour?

5. How did you communicate and follow-up unresolved issues, concerns and problems raised by team members?

6. Who did you notify of concerns raised by your team?

7. What procedures would you implement with Marcia who is choosing not to participate in the team plan?

8. How would you notify Marcia to schedule a meeting for a performance management plan?

9. Develop a PIP / Individual performance plan which outlines the issues and requirements for Marcia. Please see detailed instructions in the instruction box above and example in the learning guide

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