CHC52015: Diploma of Community Services & Case Management - Case Study of Philip & Report Writing - Management Assignment Help

Assignment Task

 Develop, facilitate and review all aspects of case management

1. Determine appropriate response to case management in accordance with organisation and legislative requirements

2. Conduct case management meetings

3. Develop an appropriate case management plan

4. Monitor and review case work activities and processes

Case Study - Philip

Philip, 36-year-old married with two children, has been homeless for almost a year now. He may not fit the stereotypical story of a homeless person because not so long ago, he was living a healthy life with his family. But, when he lost his job, he found himself in a downward spiral.

Married with two young children, Philip and his wife rented a two-bedroom apartment in a safe neighbourhood. Philip liked his job as a delivery driver for a large food service distributor, where he had worked for more than five years. His goal was to become a supervisor in the next year. Philip’s wife was a stay-at-home mom.

Philip has never been seriously ill although he smokes half a pack of cigarettes each day and drinks socially a couple times a month. 

One afternoon, Philip’s company notified that it was laying him off along with more than a hundred other employees. Though he was devastated, he was not at all worried because he and his wife had some savings they could use for rent and other bills, in addition to the unemployment payments he would receive for a few months.

Philip searched aggressively for jobs in the newspaper and online, but nothing worked out. He began to have feelings of anger and worry that led to panic. His self-esteem fell and he became depressed. When Philip’s wife was hired part-time to work in a school canteen, the couple felt better about finances. But demoralised by the loss of his job, Philip started to drink more often.

With the drinking becoming more regular, Philip and his wife started to argue more often. He would also draw their children into their arguments, causing them to endure verbal abuse on a regular basis. Then, about six months after losing his job, Philip stopped receiving Centrelink payments. That week, he went on a drinking binge that resulted in another argument with his wife. In the heat of the fight, he struck her. The next day, Philip’s wife took the children and moved in with her parents. Philip was also evicted from the apartment on the same day because he was unable to pay rent.

Philip tried to reconcile with his wife, but she said that she’d had enough. She could no longer tolerate his anger and his violent behaviour. Over the next few months, Philip asked friends and family members if he could board with them for a couple of days. They reluctantly agreed, but his heavy drinking and temper only got worse, and his hosts always asked him to leave. 

Finally, when Philip ran out of people to call, he found himself without a place to stay for the night and started sleeping at the park. For a couple of nights he stayed at a shelter run by a church. Each morning, he had to leave the shelter by 5 AM. He walked the streets all day and begged for money to buy alcohol.

Philip was referred to your service (Operation Hope) by the community hospital after he was taken to their emergency department due to injuries caused by some teenage boys who jumped him in the park, beat him up and stole his backpack. He was discharged after a day and was screened as “homeless”

Task 1 – Answer the following questions

1. Statutory requirements

1. What information from the above scenario may raise your concern and may prompt you to undertake further assessment and reporting as necessary? 

2. You decide to assess further and you find out that there is a need to report your concern. What will be your basis for reporting?

Q- Identify the assessment tools you need to prepare prior to the first meeting with Philip. 

Q- What are the assessment processes that you will utilise as Philip’s case manager?

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