Highlights
1. Background/Overview
As a community services team leader or manager, you need to know how to manage projects effectively and understand all aspects of a project, including its finances.
Project management often involves engagement with multiple and diverse stakeholders, so good project managers also need to be effective communicators and team players.
2. Brief
The tasks in this assessment include:
Developing a program plan
Identifying stakeholders and developing an engagement plan
Developing program goals and objectives
Creating a chart to manage your project
Identifying and managing project resources including a budget
Finalise the project plan
Complete the project and finalise all matters involved with it.
Deliverables
Please submit this assessment in Word doc format.
To do list:
Write your name and student ID at the top of this page.
Read the background/overview and brief sections of this document.
Complete the 4 parts.
Collate your written answers into one Word document.
Save the Word document using the naming convention: your student number_assessment number.doc. For example: “12345678_31135_01.doc.”
Upload your document in Open Space using the relevant Assessment Upload link in this Module.
3. Questions/Task
In this assessment, you can either build on your program plan developed in the Module 2 assessment or you can design a new project. Building on your program plan from Module 2 will enable you to expand your knowledge and skills gained and extend them to now include program management. In some of the questions for this assessment, you will be able to build on your answers from the previous module and look at it in a different way.
Alternatively, you can work with a new project - one that you may have worked on during work placement or in your workplace. If you have a current project, consider using it for this assessment. Further examples can be found online at Mission Australia or Salvation Army, if required.
To commence your program planning, you will need to decide on your project and its scope. You will need to complete the following templates.
Part 1
1. Project Scope Document. Define the following information for your chosen project.
Project background and description Project objectives and goals Project fit with organisations missions High level requirements Assumptions Constraints Project risk Project deliverables Project staffing Stakeholders Reporting requirements Estimated date/time frame Estimated budget 2. Identifying Stakeholders. Identify the relevant stakeholders for your project. Add an “x” in the right-hand column to identify who you believe would be a stakeholder/stakeholder group in your project. You can select as many as you feel are relevant.
Types of Stakeholders Possible Stakeholder Groups Would they be a part of your project? Include an x
Staff Program staff Others accountable for program/project Management Program managers Executive officer Management board Beneficiaries Participants Clients Volunteers Community Groups and leaders Community-based organisationsCommunity leaders Religious leaders Local police or committees Community service groups Chamber of commerce Other Other Staff from similar programs/initiatives Professional associations Media Government Local council Other government departments Funders Funding body government Funding body non-government 3. Select one of the stakeholders/stakeholder groups you identified as relevant to your project in Question 2. In the table below, identify the stakeholder/group and outline what you believe to be their involvement with the project and then provide information on how you would engage with that stakeholder/group.
Stakeholder/Group Involvement in project
4. Project management. Your next step is to identify, in more detail, two of your project’s goals: including their objectives, tasks and time frames.
Complete the table below by identifying two project goals. Provide at least one objective for each goal. Also provide two tasks related to the goal and include a proposed due date or time frame for each task.
Part 2: Identifying and collecting resources and managing your project budget
In this part of the assessment, you will develop a budget and identify in that budget where the resources come from. They may be funding or other resources such as staff or materials.
For your project to be effective it must be adequately resourced. In topic 8.1.3, we looked at budgets for a project and this included a template. You can use this template or modify it to complete a budget for your project. Remember to include all costs associated with the project, including staffing.
Answer the following questions below.
What is your budget?
Insert your budget here
Who in the organisation will need to approve this project budget? (Approximately 25 words)
Who in the work team will need to have access to the budget? (Approximately 25 words)
An important part of managing a project is ensuring the finances are on track. Describe how you would report on the project finances. (Approximately 25-50 words)
What organisational protocols would impact on your budget reporting? (Approximately 25-50 words)
Part 3: Finalising your project plan
An essential part of your project plan is a risk assessment. Formulate a risk management plan, including WHS/OH&S for the project. Identify two risks in the template provided below and describe the impact on the project and a contingency plan for each risk identified.
Description of risk
Impact on project
(Identify consequences)
Contingency plan to
mitigate the risk
1. 2. A project plan should be very clear on what is to be achieved by the project. Complete the following information for your project plan. (Approximately 25-50 words each):
Identify three project deliverables.
1.
2.
3.
For each project deliverable, identify the work breakdown required.
1.
2.
3.
Identify the timelines required for achieving each deliverable.
1.
2.
3.
You have completed a number of tasks in developing your project. Produce a list of all the sections of the project plan you have developed. (Approximately 25-50 words).
Identify who you would need to show the final project plan to for approval. (Approximately 25 words).
Provide an example of the format you would use to report on your project to stakeholders. (Approximately 25-50 words)
Identify the record keeping systems you would need to assist you in your project management. (Approximately 25 words)
Part 4: Finalising your project
Congratulations! The project is nearing completion.
To complete this assessment, answer the following questions on how you will ensure the project is properly finalised.
How did you ensure team members were supported to achieve their deliverables?
How will you assist staff transition from this project to their next role?
What project documentation is required to finalise the project?
How will you report on the project outcomes?
How will you ensure the team is involved in this review?
What procedures in the organisation would be in place to manage the following aspects of the project?
Project Management, including lines of authority and approvals.
Ensuring quality assurance.
Managing human resources.
Managing budgets and finance.
Recordkeeping requirements for the project.
Reporting on the project within the organisation.
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