CHCCCS007 - Develop And Implement Service Programs & Customers Analysis - Management Assignment Help

Assignment Task

Part A – Questions

• This unit describes the skills and knowledge required to engage customers, analyze service needs of particular groups and develop programs and services to meet those needs.
• This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.
• Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions.

Questions

• List three strategies you may use to engage service users to provide information that will influence program planning.
• What are two strategies to ensure service users are supported based on their individual needs at all levels of program planning?
• What are two barriers that may prevent service-user participation?
• Describe how two of the barriers you identified in Question 3 may be overcome.
• Identify two strategies can you use to monitor the changing needs of clients accessing your service.
• Identify two strategies for consulting and collaborating with other service providers.
• What are two aspects of an organization’s operations that you must consider for planning a program?
• What codes, standards, or legislation may impact the community services area you plan to work in? Identify one of each.
• Identify two internal and two external stakeholders whose input into program planning you consider is important.

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