CHCCCS011 - Meet Personal Support Needs - Care Plan For Edith Citizen - Nursing Assessment Answer

CHCCCS011 - Meet Personal Support Needs - Care Plan For Edith Citizen - Nursing Assessment Answer

Assessment Task:

Underpinning Knowledge Questions

Activity 1A – PC 1.1

Using the care plan for Edith Citizen (Appendix 1 of this Workbook), note below the equipment, processes and aids required by her.

Activity 1B – PC 1.2

1. List processes which are outside the scope of your knowledge/skills/qualification.

2. Whom would you seek assistance from?

Activity 1C – PC 1.3

SCENARIO:

Mary is feeling a bit down today. She is feeling old and tired. You spend time with her doing her hair and helping her to put on a bit of makeup. She then asks if you would do her nails for her. When you have finished, she looks in the mirror and smiles.

1. How has this helped Mary’s health and wellbeing?

2. How would you confirm personal care needs with the supervisor?

Activity 1D – PC 1.4

1. Identify and document 3 spiritual, 3 cultural and 3 social differences of one of your friends or workmates that are from a different background to yours.

2. How do you respect these differences?

Activity 1E – PC 1.5

SCENARIO:

Betty receives Home and Community Care Services to provide her with personal care services.

The HACC worker visits three times a week to shower Betty. She also has cleaning services once a week. The cleaners only do the bathroom and toilet as Betty has been able to manage vacuuming, dusting and general cleaning herself.

Betty has recently had a hip replacement. She is out of hospital and is now recovering at home. The HACC worker has called to discuss whether her services are now adequate.

She says that she doesn’t feel up to heavy work, but would still like to do as much cleaning as she is able to. She also finds standing at the stove to cook her meals difficult.

1. What suggestion would you make to Betty about cooking meals?

2. What equipment could assist Betty in the shower?

3. Can you think of one more item of equipment that Betty may find helpful as she recovers from her hip replacement?

Activity 1F – PC 1.6

1. Provide an aspect of care provision that you could provide to a client.

a. Identify the potential risks to the client

b. Identify the potential risk to the caregiver.

2. Whom would you confirm this with?

Activity 2B – PC 2.3

1. Identify three different types of information a client may need to help them meet their own care needs.

2. Where would you source each from?

Activity 3A – PC 3.1

1. List the things you required to have before using any equipment, aids and appliances safely when caring for your client?

2. What would you do if you were lifting your client and the lifter stops working?

Activity 3B – PC 3.2

1. Below are some personal and technical support activities, identify the risks associated with these activities

Activity 3C – PC 3.3

1. List 5 difficulties you could identify during routine support activities

2. How would you report these to your supervisor?

Activity 3D – PC 3.4

1. List five (5) variations in a persons health condition, how would you identify it and whom would you report it to?

Activity 3E – PC 3.6

1. What rights do clients have to privacy and confidentiality?

2. What is dignity and provide an example?

Activity 4A – PC 4.1

SCENARIO:

Geraldine trips over a bucket that has been left in the corridor. Luckily she is not hurt. Geraldine’s carer removes the bucket and puts it back in the cleaner’s room.

Upon investigation, it is found that the new cleaner left the bucket in the corridor. He is called to the supervisor’s office and told that his work practices were unsafe – Geraldine could have been seriously hurt.

Geraldine’s carer informs her that the cleaner has been spoken to and he will probably get fired if he ever does it again.

1. What should you do to report the incident (both verbally and in writing)?

2. Why is it important to report this incident given that Geraldine is unhurt?

3. Did the carer act appropriately? Explain your answer.

Activity 4B – PC 4.2

1. Complete a piece of paperwork to organisation standard. You can do this on company forms (See Appendix 3) or by writing something in the accepted style (font, border, headers, etc.).

2. How can you maintain documentation according to organisation policy and protocols?

Activity 4C – PC 4.3

Identify as many different types of filing systems used in your workplace as you can.
What are they for?

Assessment 2: Research Work/Project (Q & A)

Objective: To show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:

• Different contexts for provision of personal support and impacts on the way services are provided
• Role and responsibilities of the personal support providers and workers
• Concepts of enablement and re-ablement
• Legal and ethical requirements related to the provision of personal support, and how these are applied in an organisation and individual practice:

o privacy, confidentiality and disclosure
o duty of care
o work health and safety, including manual handling

•  Basics of:

o body hygiene
o grooming
o oral hygiene
o human body system

• Personal safety and security risks associated with provision of personal support and strategies to minimise those risks
• Features, functions and safe use of equipment and aids used in provision of personal support and devices used by the person including the importance of adjusting equipment and aids to the needs of the individual
• Techniques for completing physical support routines
• Infection control procedures
• Organisational reporting technologies

Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. SCENARIO
Carla has dementia. She is a resident in a high-care nursing home. She needs significant help with personal care, including showering, grooming, dressing, feeding, toileting and transferring. Craig is a young man with MS. He has sound cognitive ability but is dependent on his wife for assistance with all activities of daily living. His wife needs to go to hospital so she has arranged for home nursing while she is unable to look after Craig. Craig will tell the carers what he requires and how he likes things to be done.

Kathy cares for her mother, Diane, who lives next door to her. Diane is frail but has full cognitive function and is able to undertake most activities of daily living without assistance. Kathy is having a baby in four weeks’ time.

Kathy has arranged for her mother to go into respite care for a month after the baby is born so she has some time to recover from the birth and get used to her role as a mother. She is relieved that Diane will be safe and have meals cooked for her. 

Describe the differences between the giving of personal care for each of these situations.
Is it a ‘one-size fits all’ approach, or is care planned for the individual needs of each client?

2. What are the roles and responsibilities of personal support providers and workers?

1. What are the two concepts of enablement and re-ablement?

2. Privacy confidentiality and disclosure
a. How can you maintain the privacy of a client?

b. How can you maintain confidentiality of clients records and information?

c. When can you breach confidentiality?

d. What is duty of care

a. Work Health and Safety including Manual Handling
i. A work colleague has asked you to do something that it outside the training you have done. What would you do?

ii. What are three workplace health and safety responsibilities of an employer in relation to manual handling?

3. Basics of:
o body hygiene
o grooming
o oral hygiene
o human body system

a. SCENARIO:
Margaret is feeling a bit down today. She is feeling old and tired. You spend time with her doing her hair and helping her to put on a bit of make-up. She then asks if you would do her nails for her. When you have finished, she looks in the mirror and smiles.

How has this helped Margaret’s health and wellbeing?

b. Why is it important to wash from front to back when cleaning the perineal area?

c. Jamison has dementia. She is able to brush her own teeth, but forgets when they need to be cleaned and often forgets the process she needs to follow.
i. What support would you give Jamison to clean her teeth?

ii. Why is it important for Jamison to clean her teeth regularly?

iii. Lorie has sickness and diarrhoea. Which is the major body system involved?

iv. Henry has bad eczema. Which is the major body system involved?

v. Sandra has suffered a heart attack. Which is the major body system involved?

vi. Donald has Parkinson’s disease. Which is the major body system involved?

3. What are the personal safety risks associated with provision of personal support and what strategies can be used to minimise those risks?

4. Identify at least THREE items of equipment or aids required to assist in providing support and outline how they can be used safely.

5. Techniques for completing physical support routines

a. List the steps involved in assisting a client in caring for their dentures.

b. Shaving a client with a manual razor

4. SCENARIO:
Geeta removes her gloves after dressing a client’s wound. She does not wash her hands because her hands were protected from infection by the sterile gloves. Is this correct infection control procedure? Explain your answer.

6. What are aged or disability care organisation’s reporting technologies?

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