CHCCOM002 : Use Communication to Build Relationships Reflect on and Improve Own Professional Practice - Management Assignment Help

Assignment Task:

Task:
Assessment instructions
Assessment details Instructions
Assessment overview For this assessment you are required to complete two (2) parts:
Part 1: Answer three (3) questions relating to planning and preparing for a workplace meeting which you will facilitate as part of your Skills Assessment for this Cluster.
Part 2: Answer five (5) questions relating to workplace practices which facilitate ongoing professional development.

Part 1: Plan, prepare and facilitate a workplace meeting

• You are required to plan and prepare for a workplace meeting which you will facilitate as part of your Skills Assessment for this Cluster.
• Prepare to facilitate a meeting in your workplace or work placement organisation, considering the following:
• The meeting should be with a minimum of three (3) participants.
• The meeting should be about a difficult situation with a client, a colleague, or a service provider where a conflict has been identified.
• In consultation and with the agreement of your work placement supervisor, you should choose a situation relevant to your workplace.
• Note: The issue can be a real workplace issue or a hypothetical issue. If you use a real workplace issue, please do not include any identifying details that may breach the privacy of your clients or colleagues.
• Develop an agenda for the meeting using the template below. Please fill out all sections in the template.
• Note: You can use a fictional name for the ‘venue’ and for the attendees to protect privacy and confidentiality. You should put your name as the ‘facilitator’.
• How can you ensure you are providing opportunities for all participants in the meeting to explore all relevant issues?
• Describe the strategies you would use to encourage all members to participate in the discussion and acknowledge their contribution equally.
• Explain how you would ensure the specific communication needs of all individuals attending the meeting are identified and addressed.
• How would you facilitate the resolution of conflict between participants?
• Part 2: Ongoing professional development
• This task requires you to think about workplace practices that facilitate ongoing professional development.
• When reflecting on your professional practice, describe two (2) benefits to seeking feedback from clients, organisations or other relevant sources.

• Identify two (2) tips for improving your own self-care in the workplace. Identify two (2) additional supports to assist workers to maintain their wellbeing.
• What steps would you take to ensure you comply with legal and ethical requirements in your role as community services worker?
• Describe what the following methods of professional reflection are and include an explanation of their benefits:
• Self-evaluation.
• Two-way, open and evaluative feedback with co-workers and/or peers.
• Confirming practice against ethical obligations and legal requirements such as codes of practice, rights and responsibilities of workers and employers, work role boundaries, responsibilities, limitations and duty of care.

Review processes.

• Identify your learning style. Detail how learning styles relate to different individuals and the impact this has on informal and formal ways of learning and developing.
• Outline three (3) professional development opportunities that could support you in developing your career.

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