CHCCOM003 - Develop Workplace Communication Strategies - Community Services Organisation - Management Assignment Help

Assignment Task

Observation

Student Assessment Instructions

• Your assessor will explain the arrangements for this assessment, including when it will occur and how the observation will be conducted.
• You must satisfactorily complete all sections of the assessment tasks.
• Ask your assessor to clarify any aspect you are unsure about in this assessment task.
• You may be asked to explain some parts of the demonstration if the assessor needs any clarification.
• You may need to work in groups.
• Your trainer will provide you with a Zoom link to undertake the assessment task/role play

Required Resources
You will need to have access to relevant legislation, standards and codes, industry practices, student book resources and computer and internet access.
You may need access to organisational documents and deliverables from previous tasks in the assessment.

Evidence
You must submit the completed assessment cover sheet and other evidence as outlined in the observation instructions, by online submission within the allocated time.
Ensure you keep a copy of your submitted work. Assessments submitted without completed cover sheet will not be accepted.

Presentation
You will need to explain the ways you would:

• Identify internal and external information needs
• Identify competing or conflicting interests
• Develop a range of communication strategies to meet organisation needs and goals. This includes developing and demonstrating one digital media strategy to provide information about the organisation to clients.
• Develop processes and protocols in line with communication strategies
• Produce quality resources to support the implementation of communication protocols
• Present information to staff regarding communication strategies
• Maintain work-related networks and relationships

You are also required to:

• obtain feedback from the other students to assess your communication skills and effectiveness.
• prepare and submit Power point slides as part of your oral presentation. You can reference the information provided in this unit, but you will also need to demonstrate that you have undertaken your own research. Remember to properly cite and reference any material from other authors.
• You will be assessed on the content of your report and your ability to communicate information clearly to the audience.

Assessment conditions:
The assessment conditions should simulate a workplace environment with suitable facilities, equipment, and resources. They must also meet the following requirements:
- interactions with people from a range of diverse backgrounds
- presentations to groups of at least 3 people
- typical workplace reporting processes
- use of presentation media

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