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CHCCOM005: Communicate and Work - Health or Community Services - Nursing Assignment Help

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Highlights

Internal Code: 1ABHAD

Nursing Assignment Help

Task:
  1. Describe the differences between
  • - Open ended questions
  • - Affirmations
  • - Reflections
  • - Summaries
2. Identify three (3) ways that you can clarify a message 3. Communication barriers prevent us from sending and receiving messages when communicating with clients Identify four (4) barriers to communication. 4. Identify three (3) methods you can use to avoid these barriers? 5. Describe three (3) constraints to effective communication between staff when working in a health and community service context 6. Mrs Jones has moderate dementia and is refusing to come to the dining table as she is waiting for her son who died one year ago to visit. Do you:
  1. a) Tell her if she doesn't come she will miss out on her meal
  2. (b) Ask her if she would like her meal in her room
  3. c) Enter her reality and tell her you will let her son know she is in the dining room if he visits
  4. d) Leave her where she is and hope she will come later.
7. Identify three (3) lines (modes, forms) of communication between a community based organization and other services. Identify when each would be used. 8. Identify three (3) important aspects of verbal communication to ensure your client understands you. 9. Below are seven (7) influences on communication. Explain how each of these may potentially influence and/or affect your communication techniques.
  1. i. Language
  2. ii. Culture
  3. ii. Religion
  4. iv. Emotional state
  5. V. Disability
  6. vi. Health
  7. vii. Age
10. Provide three (3) signs of a potentially complicated situation 11. How would you manage and report / document a potentially complicated or difficult situation? Who would you report it to? 12. Identify five (5) communication strategies could you put into place so that Mr Dzwikowski's needs are met and he becomes more settled? 13. In order to carry out your role as a care worker, identify four (4) pieces of workplace documentation you need to read and understand? 14. How can you voice any improvement that you think could be made to the workplace? 15. The ability to use and understand digital media plays a large part of successfully working in the health industry. Each area has its benefits. 16. Identify one (1) benefit for each of the following forms of digital media:
  1. i. Web
17. Maintaining privacy and confidentiality is of paramount importance when working in the health and community services area. Identify one (1) way you ensure privacy and confidentiality is maintained when using digital media? 18. Identify four (4) areas of skill and knowledge that you believe you possess. These can be formal or informal skills. For example, you might have a Certificate I or Il qualification which is formal study, or you might have had a lot of experience dealing with the elderly as a volunteer at an aged care facility, or with customers in a shop. You may have cared for an elderly.or sick relative. 19. Make a list of what studies, personal development and/or training you would like to undertake to assist your development of knowledge and skills. 20. How you think you can access this training and who could you discuss this with in your workplace? 21. Why you think this would benefit your clients and your future. 22. Your training was approved by your Manager. You have attended and since returned to your workplace following this training. Identify two (2) ways on how would you promote your new skills, best practice and knowledge and model changes in your workplace? 23. Explain the term 'holistic care'. 24. You see evidence of bruising on the toddler grandson of your client whilst visiting in the client's home. What is your responsibility? 25. Your client offers you an expensive gift as they are very happy with the way you have been caring for them. What is your response? 26. Explain the legal and ethical reasoning behind your answer. 27. Describe two (2) different organisations that are available to support clients stay and live well in the community. 28. In these organisations, identify three (3) multidisciplinary team members, not including carers. 29. What is the role of the team members you have named, and describe the relationships between each? Case study 1. You are working for a community based organization providing home care to clients. Today you are visiting Nina who is a 65 year old Indian born lady with mild to moderate dementia. When you arrive her husband Raj is quite distressed. Nina is in the kitchen and you can see she is also upset and agitated. You ask Raj what the problem is but he doesn't tell you he just says 'it is personal'. You manage to persuade Nina to come with you and you assist her with a shower. During the shower you notice bruising on Nina's arms. She cannot remember how she got them. You suspect she has been abused.
  1.  Describe the process of mandatory reporting.
  2. Describe your responsibility if you suspect abuse, and your role limitations.
  3. Identify verbal and non-verbal communication skills you would utilise to ensure Nina understands directions?
Case Study 2. You are due to shower Mrs. Spencer this morning. She is 90 years old and is fully cognitively aware, she has not been in the care facility very long and is unhappy about being there. When you enter her room you forget to knock and Mrs. Spencer is angry that you have come into her room without her permission.
  1.  What legislation covers Mrs. Spencer's rights and which part of it refers to the above scenario?
  2. Identify the differences between informed consent and implied consent.
  3. Identify two (2) stipulations that ensure consent if valid
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