CHCCOM006 - Establish And Manage Client Relationships - Arts and Humanities Assignment Help

You are working for a community service organisation and have been asked to make a presentation at a community meeting.

In your presentation, on behalf of the organisation for which you work, you are expected to explain to the various community members at the meeting how your organisation operates in terms of:

Word Count 150

• developing and maintaining appropriate relationships and relationship boundaries between clients/ patients and workers or practitioners

• delivering a person-centred service approach

• methods used to consider the individual, special and cultural needs of clients

• methods used to communicate with clients

• how clients are encouraged to communicate with workers and to discuss issues or problems and to expect appropriate responses

• methods of ensuring that clients/ patients have access to other professional services as needed (eg making appointments or contacts on their behalf)

• methods used by the organisation to ensure that client information is respected and treated as confidential ? how the organisation might manage and respond to challenging or difficult behaviours

• Write out a detailed script and prepare presentation aids covering all of these points and showing the information you would impart to the community members.

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