CHCDIV001 - Work With Diverse People - SWOT Analysis - Reflective Writing - Management Assignment Help

Assignment Task

Assessment Task 2
For this assessment Task 2.1 you are to undertake and evidence the application of a structured process to gather feedback, reflect on your own social and cultural perspectives and bias relating to diversity and develop a plan to address areas for continuous development.

Activity: Respond to the following in writing to support your personal reflection activity (to be submitted for assessment evidences)

2.1 Identify and document information related to your personal culture and background. (You do not have to reveal any information that you feel is too personal) For example: What areas of your ‘upbringing or childhood’ may have had an impact on your cultural bias, inclusivity or diversity approaches, what were the key influences when you were growing up or through your adult years, what generational bias might be evident. What is your nationality, belief systems, the environment: e.g. geographical or social or economic background. Think about what has influenced your current cultural beliefs.

2.2 Who are in your circle of close friends and associates?
For example: are they all work colleagues, mainly family members, are you part of a cultural group (e.g. Indigenous Australian Tribe or Clan) are you part of an alternative sub culture, active in religious/spiritual environment, what are the generational or general beliefs of those in your circle of influence, are they from cross cultural backgrounds.

2.3 Consider how do you treat all persons equally and/or inclusively, regardless and nevertheless,
are there areas may need attention? For example: consider if do you apply equality across all generations, do you treat religious believers differently or vice versa, is you attitude and treatment toward all one of equality toward the different subcultures. Consider the homeless, unemployed, single parents, managers, addicts, financially privileged, obese, Muslims, Chinese, social outcasts etc. identify areas you may struggle with.

2.4 How do you ensure you are ‘inclusive’ in the workplace, across workplace activity and at workplace functions?
For example: are you aware of workplace policies, do you respect and interact with all work colleagues, do you include all persons in your interactions in the workplace Do you participate in workplace social activities?

2.5 How does your family members/partner/siblings/offspring respect and accept different cultures and or social groups and exhibit inclusivity and diversity?

2.6 What general understanding of cultures and sub cultural differences do you have? e.g. nationalities, language, religions, gender/age or subcultures for instance as long term unemployed, single parents, the homeless or alternative groups like bikies, gamers, hippies, LGBT?

2.7 How does your belief system (or religious/spiritual beliefs) impact on the workplace and your interaction and expectations of others?

2.8 Identify and discuss you understanding of equity, diversity and discrimination legislations and workplace policies, what do expect a workplace to have in place? How does your understanding translate into your work role?

2.9 How do you communicate effectively both verbally and non-verbally to build rapport, mutual trust and maintain inclusive workplace relationships?

2.10 How do you personally manage conflict situations relating to diversity and inclusivity? Do you have a good degree of competence in managing conflict situations and addressing diversity issues in the workplace, Why?

2.11 What is your understanding of Emotional intelligence and how do you apply and balance ‘emotional intelligence’ related to workplace relationships and situations?

2.12 Now you have answered the above note anything else related to your beliefs and capacity to effectively apply diversity and inclusivity principles in the workplace, specifically that may assist you in developing a SWOT analysis and Diversity Action Plan for this practical assessment activity.

3. Diversity Action Plan
You are to develop a personal Diversity Action Plan (see Template at the end of this document or via the Q paramedical Module) Based on your personal reflection, colleague feedback and your SWOT outcomes identify any areas for action or improvement to support developing your ‘Diversity and Inclusivity’ capacity and awareness.
Primarily you are addressing areas for improvement that your personal reflection and colleague feedback may have identified. For example: you may identify that you need additional support and/or training in:
• Verbal and non-verbal communication
• Treating all staff inclusively
• Area of identified bias
• Communicating with different cultural groups
• Comprehending different cultural beliefs
• Awareness of specify policies standards and
• Specific Cultural health information
• Interacting with non - English speaking clients

Don't Forget to reference any relevant workplace policy/legislations (e.g. Q Paramedical Diversity Policy) and or resources required for your action plan and include a timeline for review

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