CIS8004: Enterprise Planning and Implementation - Insurance Organisation - Report Writing Assessment Answer

Internal Code: 1AFHCF Code: CIS8004

Insurance Organisation Report Writing Assessment Answer

Assignment Task: CIS8004 You are working as an IS/ICT specialist for a major insurance organization. You are head of the digital transformation project. CIS8004 Your organization is an insurance provider, specializing in motor vehicle insurance. The companies has underinvested in its technology over the last 10 years and as a result, has largely legacy systems and processes. The project kicked off as the company has struggled to keep pace with its competitors and is increasingly concerned about its customer-base being eroded due to disruptive technology changing customers expectations. CIS8004 In addition to the core system challenge, your manager returns from a conference at which he was given a demonstration on the role of machine learning (ML) and artificial intelligence (AI) in the future of the insurance industry. He is excited about this new technological development and asks you to research the feasibility of incorporating the technologies in the existing business model for the company. He advises that at the conference they discussed opportunities in claim assessment, fraud and risk management. CIS8004 For this assignment, create a fictional motor vehicle insurer to conduct the assignment work. In this course, there are two assignments which need to be submitted as a professional business report for each assignment (each report should be a complete document in its own right) to the chief technology officer of the company selected by you. CIS8004 Assignment: CIS8004 Analysis/Planning In this professional business report, you must at least cover the following points adequately: ? Making reasonable assumptions outline the high-level strategy of the organization to incorporate AI & Machine Learning ? Consider the motivation of the Business provide with justifications for  applying AI & Machine Learning to its processes ? Using a Business Model Canvas, outline how the company’s Customer Relationship and Partnerships will change through the project. Consider resources and Benefits. ? Assess the Values and Value Chains of the organization, and discuss how the project will support these. ? Consider the capabilities of the organization, and at a high level, identify which capabilities need to change during the Project. ? Define the current state and future state, the outcomes of the project and plan (at a milestone level) the initiative. Consider also the Risks involved. Implementation: CIS8004 In this professional business report, you must at least cover the following points adequately: ? Define the customer journey, considering some of the key persona’s of  the project stakeholders ? Describe and justify an Information Architecture; ? Describe and justify a Technology architecture; ? Describe and justify the governance and methodologies you will apply  in the project ? Complete a Work breakdowns and work package decomposition; ? Outline the Critical Success Factors for the Project ? Discuss the impact of the implementation on the organisation, focusing on the changes required in the ICT unit. Consider Change Management strategies. Other requirements for all the above assignments: CIS8004 ? You have the freedom to use any business report-writing format of your choice, as long as the report is professional and presentable. ? The word count allows for a variation of 5%. The markers will stop reading beyond this. ? You assume the responsibility to ensure the report you are producing is of high quality, including plagiarism and collusion checks. You do NOT need to produce a plagiarism report with the assignment. However, the markers will undertake these checks (using any tools that you have access to), and if any integrity issues are found you will be awarded a score of zero and the work will constitute ‘Academic Misconduct’. ? The assignment submission website will be closed after five working days so that the assignments can be distributed to markers. ? Any queries regarding these assignments will be closed two working days before the submission date. ? Email submission will NOT be accepted in any circumstances. ? The entire report including appendices must be packaged as one single PDF file and then submitted.

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