Internal Code: 3153
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Case Study
Datwyler uses a variety of IT-systems from the R&D of new products and tools, to the profit analysis of the last business year. The R&D department uses a CAD-system, while an IT-based knowledge management has to be established. Datwyler’s production is currently controlled by two different ERP-systems, which will be integrated into the SAP R/3-system. To improve its organization, different IT-based communication tools are used, such as employee newsletters, an intranet platform, or an information-containing naming system for the departments.
Datwyler shows in an impressive way, how informatics can support a company in its daily business to gain more efficiency, customer and employee satisfaction and profit. Also, some important challenges have to be solved, which shows that the application of informatics in a company is always on a continuum.
Question:
Informatics has a very important role in organizations and an understanding of how informatics can help an organization achieve goals is vital. In this report, you are asked to identify key characteristics outlined as classic themes in informatics and relate them to existing people, processes and technology in a contemporary organization. As this initial report will form the foundation of the second assignment report in which you are asked to analyze a case study of your own choosing, you may use the same organization for the second assignment.