Code of Wages Act 2020 and its Effect Case Study - Management Assignment Help

Assignment Task:

Task:

1. Give an account of new provisions enacted in Code of Wages Act 2020 and its effect on employees’ salary. (10 Mks)
2. Discuss the theories and concepts in employee relations management (5 Mks)
3. Consider your current or most recent employer. Does the organization employ any human capital metrics or key performance indicators? If so, which ones, how are they used, and are they appropriate given the organization’s strategy? If not, suggest some appropriatehuman capital metrics or key performance indicators given the organization’s strategy
(10 Mks)

4. Case study: (15 Mks) Strategic HR Management at Southwest Airlines

Southwest Airlines (SWA) was one of the most successful airline companies in the 1990s.Throughout the decade, it was the only major domestic airline to turn a profit, and it consistently outperformed its competitors in customer service. A key factor in the success of SWA has been its unique corporate culture and the HR management practices that have been developed as part of this culture. These practices are integrated with each other and directly developed under founding CEO Herb Kelliher and maintained as part of Southwest’s competitive strategy of delivering both low costs and superior service. These HR practices create shareholder value through employees via low turnover and high productivity and allow employees to experience significant job satisfaction.

Southwest’s success centers around a “value cycle”: Southwest first creates value through its HR practices for employees; this value is then converted, in part, to customer value via thedesign of specific operating processes and then captured through the provision of low costs

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