Highlights
Assessment 1 — Written Assessment
Due date: Week 6 Monday (23 December 2019) 9:00am AEST
Weighting: 20%
Length: N/A
Instructions
Complete all tasks and submit the following on Moodle:
An MS Excel spreadsheet for Task 4. A screenshot or copy-and-paste of the spreadsheet must also be included in the MS Word report.
For more details on submissions on Moodle, including acceptable file types, see Assessment Submission Instructions on Moodle. Please do not submit Zip file.
This is an individual assignment, and it is expected that students answer the questions themselves. Discussion of questions is allowed (and encouraged), however each student should develop and write-up their own answers. See CQUniversity resources on Referencing and Plagiarism.
Project Case Study – Tasty Burger Restaurant (TBR)
Consider a project involving development of an information system for TBR. The following information is to be used in Tasks 2, 3, and 4.
System Information
As university students in the 2000s, Peter and James often dreamed of starting their own business. While on their way to an ICT class, they drove by Hungry John’s Family Restaurant and noticed a “for sale” sign in the window. Peter and James quickly made arrangements to purchase the business, and Tasty Burger Restaurant (TBR) was born. The restaurant is moderately sized, consisting of a kitchen, dining room, counter, storage area, and office. Currently, all paperwork is done by hand (that is, the current information system is totally manual). Peter and James have discussed the benefits of purchasing an external software package; however, Peter wants to hire a software project team to help tailor-make a system for TBR.
Perishable food items, such as beef patties, buns, and vegetables, are delivered daily to TBR. Other items, such as napkins, straws, and cups, are ordered and delivered as needed. Peter receives deliveries at the restaurant’s back door and then updates a stock log form, which Peter uses to help track inventory items. Peter updates the stock log form when deliveries are received and nightly after daily sales have been tallied.
Customers place their orders at the counter and are also called when their orders are ready. The orders are written on an order ticket, totaled on the cash register, and then passed to the kitchen where the orders are prepared. The cash register is not capable of capturing point-of- sale information. Once an order is prepared and delivered, the order ticket is placed in the order ticket box. Peter reviews these order tickets nightly and makes adjustments to inventory.
In the past several months, Peter has noticed various problems with TBR’s current information systems, especially with the inventory control, customer ordering, and management reporting systems. Because the inventory control and customer ordering systems are paper-based, errors often occur. These errors frequently affect delivery orders received from suppliers as well as customer orders. Peter has often wanted to have electronic access to forecasting information, inventory usage, and basic sales information. This access is impossible because of the paper-based system.
Personnel Information
The software project team consists of 4 members. Each team member may take on different roles during the project, but only one role at a time. For example, one person may take the role of “analyst” and “programmer’, but not at the same time.
Financial Information
Peter, James, and the project team leader have made the following forecasts: (a) the initial investment cost of the project is $30,000, (b) the lifespan of the new system is 5 years, (c) the recurring cost of running the new system is $4,000 per annum in this 5-year period, (d) the discount rate is 7% per annum, and (e) the benefits derived from the new system are $12,000, $15,000, $20,000, $22,000, and $23,000 for Year 1, Year 2, Year 3, Year 4, and Year 5, respectively (assuming that the new system will be released for production use at the end of Year 0).
Required Tasks to Do
Task 1: System Development Methodologies
Provide a short description of each of the following system development methodologies, and then compare the two. The comparison should describe the advantages and disadvantages of one methodology versus the other.
Waterfall Model
Agile Process
What to include in your report for this task?
Task 2: Work Breakdown Structure (WBS)
For the TBR project, assume you have chosen the Waterfall Model as the development methodology. Create a WBS.
The WBS must be created as a table, either directly in your MS Word report, or using other software (e.g., MS Excel or MS Project) and then copied/imported into your report. The WBS must contain only the following columns:
Task ID
Task description
Estimated duration/effort (in days)
Predecessor Task ID(s)
What to include in your report for this task?
1. The Work Breakdown Structure (in a table format).
Task 3: Project Gantt Chart
For the TBR project, create a Gantt chart. You must include allocation of personnel. Also provide an explanation of the Gantt chart, including any assumptions that were made in preparing it.
What to include in your report for this task?
1. A screenshot or copy-and-paste of the full Gantt chart. You MUST also submit the
original MS Project file.
2. Explanation of Gantt chart and any assumptions.
Task 4: Cost / Benefit Analysis
Conduct a 5-year cost/benefit analysis by:
1. Create an Excel spreadsheet in common format.
2. Explain the breakeven period for the project, including what does breakeven period mean, what is the value for this project, and what that value means to the TBR management.
3. Explain the Return On Investment (ROI) for the project, including when does return on investment mean, what is the value for this project, what that values means to the TBR management, and whether the project is worthwhile and should be continued or not.
What to include in your report for this task?
1. A screenshot or copy-and-paste of the cost/benefit analysis spreadsheet. You MUST
also submit the original MS Excel file.
2. Answers about the breakeven period.
3. Answers about the return on investment (ROI).
Assessment Criteria
For some tasks, marks are distinguished between “Content” and “Format”. That is: 3
Tasks Marks Task 1 (28%)
Description of methodology 1 8
Description of methodology 2 8
Comparison of methodologies 12 Task 2 (10%)
WBS content 5
WBS format 5 Task 3 (30%)
Project Gantt Chart content 20
Project Gantt Chart format 10 Task 4 (32%)
Cost/Benefit Analysis content 10
Cost/Benefit Analysis format 5
Discussion of breakeven period 7
Discussion of Return on Investment (ROI) 10 Assessment Total 100 Scored Scored Assessment total will be converted into 20%
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