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COM00207: Basic Information Communication Technologies Communication - Organisations Assessment Answer
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Subject Code: COM00207
Internal Code: 1AHHJI
The aims of this assessment task are that you learn to use basic information communication technologies that you will need to successfully study at Southern Cross University. In particular, you will become familiarised with various aspects of the online Blackboard site MySCU, your SCU email, and our online library site. By doing these tasks, sometimes by trial and error, you will learn how to access important information, and how to submit assignments.
Assessment 2: Essay
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
The aims of this assessment task are threefold:
1. Observe two or more people communicating with each other in a ‘live’ setting and to apply communication theories/concepts you have learned about in Topics 1–3 to that event.
2. Write an academic essay:
a. briefly describes the communication event
b. analyses and evaluates the event by applying three theories/concepts from Topics 1–3 to the event
c. evaluates the usefulness (or otherwise) of these theories for this purpose
d. conforms to the expected essay structure according to the relevant readings for Topic
6. These can also be found through the SCU Academic Skills website,
http://www.scu.edu.au/academicskills. There you can click through to the Quick
Guides and download the following:
? A model essay structure
? Connecting your ideas, linking words
? Editing your assignments
? How to write a good introduction
? How to demonstrate critical judgment
? Writing analytically and persuasively
? Reflective writing
? Writing Paragraphs
3. Demonstrate correct in-text referencing and a correct reference list for at least five references according to the reference style described in the following Reading:
The essay question
Which communication theories / concepts / models that you have researched and applied, provide most insight into understanding the dynamics of the observed event?
Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to three communication theories (or concepts, models, or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories / concepts for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010).
Step 1: Find your reference material
Before you write your essay you need to find at least five references which will help you to develop your argument and therefore your essay. You must use at least:
• a chapter from your textbook
• one of the readings in myReadings
• one journal article accessed through the Library databases.
In addition, you must choose two more from the following list:
• A newspaper article.
• A website.
• A chapter from an edited book.
• A chapter from a textbook.
• A report.
• A personal communication.
You will need to select reference material which is relevant and appropriate to the essay
question and take notes with the purpose of answering your essay question.
Step 2: Observe a ‘communication event’
Choose a live setting which relates to your course where two or more people are interacting with each other (reality TV shows are not allowed). For example, if you are a business student, you might want to go shopping with a friend and observe an interaction between the salesperson and your friend. If you are a tourism or hospitality student you may want to observe an interaction between staff in a restaurant or hotel and a friend. Your tutor will have lots of ideas for settings and will discuss options with you early in the study period.
Observe the interaction, looking for evidence of aspects of communication theories and concepts that are covered in Topics 1–3. Take notes straight after you leave the interaction under headings, for example:
• Aspects of kinesics such as affect displays or illustrators
• The messages that were relayed using paralanguage
• The effect of noise (mechanical, semantic or psychological)
• Perceived attribution errors
• Feedback
• Active listening skills.
Step 3: Analyse the event
By applying the communication theories/concepts you have selected, analyse the communication event and seek a deeper insight into the event, and its participants.
Step 4: Decide on your position
After you have analysed the situation using the communication theories/concepts, decide on the position you will take on the essay question. How much more have you learned by applying the theories/concepts? In your conclusion you will need to state which were most useful, or gave most insight, and why.
If you want to learn more about ‘position’, go to the Academic Skills website, download and read the following information sheet: ‘Developing an Argument: Essay’
Step 5: Write your essay
Using the resources which have been provided to you, plan, draft and write your essay. The recommended resources are the relevant Readings for Topic 6, the Academic Skills Information Guides on essay writing:
• Interpreting the Assignment task: Essay.
• Essay Writing.
• Essay Writing Checklist.
• Developing an Argument: Essay.
• Introductions and Conclusions: Essay.
Your essay should contain the following structural elements:
• Introduction.
• Body.
• Conclusion.
• Reference List.
Organisations Assessment Answer
TASK: Assessment 1: Online Exercises This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
The aims of this assessment task are that you learn to use basic information communication technologies that you will need to successfully study at Southern Cross University. In particular, you will become familiarised with various aspects of the online Blackboard site MySCU, your SCU email, and our online library site. By doing these tasks, sometimes by trial and error, you will learn how to access important information, and how to submit assignments.
Assessment 2: Essay
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
The aims of this assessment task are threefold:
1. Observe two or more people communicating with each other in a ‘live’ setting and to apply communication theories/concepts you have learned about in Topics 1–3 to that event.
2. Write an academic essay:
a. briefly describes the communication event
b. analyses and evaluates the event by applying three theories/concepts from Topics 1–3 to the event
c. evaluates the usefulness (or otherwise) of these theories for this purpose
d. conforms to the expected essay structure according to the relevant readings for Topic
6. These can also be found through the SCU Academic Skills website,
http://www.scu.edu.au/academicskills. There you can click through to the Quick
Guides and download the following:
? A model essay structure
? Connecting your ideas, linking words
? Editing your assignments
? How to write a good introduction
? How to demonstrate critical judgment
? Writing analytically and persuasively
? Reflective writing
? Writing Paragraphs
3. Demonstrate correct in-text referencing and a correct reference list for at least five references according to the reference style described in the following Reading:
The essay question
Which communication theories / concepts / models that you have researched and applied, provide most insight into understanding the dynamics of the observed event?
Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to three communication theories (or concepts, models, or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories / concepts for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010).
Step 1: Find your reference material
Before you write your essay you need to find at least five references which will help you to develop your argument and therefore your essay. You must use at least:
• a chapter from your textbook
• one of the readings in myReadings
• one journal article accessed through the Library databases.
In addition, you must choose two more from the following list:
• A newspaper article.
• A website.
• A chapter from an edited book.
• A chapter from a textbook.
• A report.
• A personal communication.
You will need to select reference material which is relevant and appropriate to the essay
question and take notes with the purpose of answering your essay question.
Step 2: Observe a ‘communication event’
Choose a live setting which relates to your course where two or more people are interacting with each other (reality TV shows are not allowed). For example, if you are a business student, you might want to go shopping with a friend and observe an interaction between the salesperson and your friend. If you are a tourism or hospitality student you may want to observe an interaction between staff in a restaurant or hotel and a friend. Your tutor will have lots of ideas for settings and will discuss options with you early in the study period.
Observe the interaction, looking for evidence of aspects of communication theories and concepts that are covered in Topics 1–3. Take notes straight after you leave the interaction under headings, for example:
• Aspects of kinesics such as affect displays or illustrators
• The messages that were relayed using paralanguage
• The effect of noise (mechanical, semantic or psychological)
• Perceived attribution errors
• Feedback
• Active listening skills.
Step 3: Analyse the event
By applying the communication theories/concepts you have selected, analyse the communication event and seek a deeper insight into the event, and its participants.
Step 4: Decide on your position
After you have analysed the situation using the communication theories/concepts, decide on the position you will take on the essay question. How much more have you learned by applying the theories/concepts? In your conclusion you will need to state which were most useful, or gave most insight, and why.
If you want to learn more about ‘position’, go to the Academic Skills website, download and read the following information sheet: ‘Developing an Argument: Essay’
Step 5: Write your essay
Using the resources which have been provided to you, plan, draft and write your essay. The recommended resources are the relevant Readings for Topic 6, the Academic Skills Information Guides on essay writing:
• Interpreting the Assignment task: Essay.
• Essay Writing.
• Essay Writing Checklist.
• Developing an Argument: Essay.
• Introductions and Conclusions: Essay.
Your essay should contain the following structural elements:
• Introduction.
• Body.
• Conclusion.
• Reference List.
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