Commercial Bank - Specific Receptive Skill - Finance Assignment Help

Assignment Task :

1.1 You are employed by a commercial bank as a loan officer who evaluates, authorizes, or recommends the approval of loan applications for people and businesses. In response to a customer’s request for a further bank loan, you wrote the above letter.

Identify and explain the elements present in the context of the letter above.

1.2 Study the letter above, a number of formal sounding words and phrases have been underlined. Change the underlined words and phrases, so as to transform
the letter from a formal to an informal letter. 
 

Question 2
Your sister comes home in tears, and when you ask her what the matter is, she shouts: “Chloe called an ‘emergency’ committee meeting when she knew I had to study for my test. That stupid meeting lasted 2 hours and accomplished absolutely nothing! I wasted all that time when I could have been studying. I’ve probably failed, all because
of her!”

2.1 You can tell how upset your sister is, and you want to convey your understanding and care for her. Identify and provide the specific receptive skill you will need to engage before you can provide her with a meaningful response.  

2.2 In your own words, summarise the content of what your sister said.  

2.3 Based on your own understanding, what three (3) things could you do to enhance the receptive skill, identified in question 2.1 above, and that will enable you to provide an adequate response to your sister.

Question 3
Our personal interactions can vary hugely depending on the type of body language and speech that we use. The way that we pay attention to others says a lot about how
we feel about them, it is thus always good to be aware of the signals we are giving off. Taking into account the above statement, differentiate between passive listening and
empathetic listening. Motivate your answer with relevant examples from your life.

Question 5 
1 Combine each of the sentences below, to create a single compound complex sentence.  
2 The doctor wants to prescribe physical therapy, he asked me to see a specialist. He recommended Dr Wilson. 
3. We managed to finish the exercise on time and passed the exam. However, it was very difficult. 
4 The man spoke little Xhosa. Tumi understood him, but couldn't help. 
5The girls refused to ask the teacher any questions. They failed the exam.
6 He can join us if he asks the man who invited us to the party. He can also stay home.  

7 You are a grammar and spelling expert. Apply your skills by finding and correcting twelve (12) mistakes (grammar, punctuation and / or spelling) in the passage below.

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