Communication, Conflict and Negotiation - Communication Assignment Help

Assignment Task

Communication, Conflict and Negotiation
Topic: Communication Process
The communication process shown below in Figure 1 may look simple, however it is because of this simplicity that many communicators do not fully consider the importance of the various elements and the role each plays in effective communication.
The sender of the message must be conscious of their objective in sending the message, who they are sending it to, the best way to structure the message and the most effective and efficient channel for sending the message. Feedback coming from the receiver will tell the sender if the message has been understood as intended. Noise occurs throughout the communication process.
In essence, noise is all those barriers to successful communication. It may include emotional states of the sender and receiver, distractions, language used, cultural biases, actual noise and much more. As you read and research communication look for examples of how managers and leaders make the process more effective.

Personal Communication Style
We all have our own style and preferences when it comes to communicating. Much of this will depend on our personality – we might be very expressive or reserved, we might like to talk in concepts and big pictures or we might be very detail minded. Knowing our personal communication style is useful but knowing the communication style of our audience is more important. To connect with other people we must communicate using their preferred style. If you are a “no fuss, get straight to the facts” type of person, then taking this approach with someone who is more creative and an ideas thinker will be confronting and off-putting. You need to take the time to match the style of the person you are communicating with.

Communication in Business
As a manager of people it is important to understand how communication occurs in organisations so that it can be leveraged for success. We can consider a variety of dimensions to organisational communication:
- Direction – communication can be downward from manager to subordinate, upward from subordinate to manager and laterally (sideways) from peer to peer. The content of these communications will vary with the direction

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