Highlights
Internal Code : 3GEF
TASK Recently the EIR network encountered a major fault which resulted in a large number of customers being without Internet, TV, Landline and Mobile Services. There were a number of complaints about the lack of communication and updates from the company. You are required to conduct a thorough analysis of the matter from the perspective of Communiqués from EIR (what did they do well? what did they NOT do well? how effective was their communications?
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