Communication in Nurse-Patient Interaction in Healthcare Assignment

Assignment Task

Purpose

Communication barriers are factors that prevent meaning from being effectively understood during communication" (Levett-Jones, 2021, p. 493). As communication is essential for nurse-patient engagement, it is important that you know how to identify and address communication barriers. Through this Written Assignment, you will consider the communication barriers in the scenario and demonstrate your strategies to address them as well as the use of an effective probing question.

Scenario

You are a new graduate nurse who has started working in a busy GP super clinic. You meet a client, Ms Chiyo Tamura for the first time.

Chiyo had spent her entire life in Japan. However, at the age of 70, she found herself in a foreign land, Newcastle, Australia, where she had relocated with her daughter, Hina.

Hina had secured a full-time job in the vibrant coastal city, but the transition had been anything but smooth for Chiyo. With limited English skills and an inherent shyness, she grappled with the challenges of adapting to her new life. Chiyo is usually alone at home while Hina is at work. Today it is her first visit to a local GP clinic in Newcastle to discuss her. 

Tasks

Using the scenario above, complete the two tasks below:

A. Identify and explain three (3) communication barriers that are present in the scenario and describe an appropriate communication technique/strategy to address each communication barrier identified with support from the literature.

B. Construct one (1) effective probing question (not a statement) to draw out information that is relevant and important for the care of an individual in the scenario. Explain your rationale for asking this question with support from the literature.

As part of this assessment, you are required to:

• Identify evidence by conducting database search and use literature to support your answers, including relevant course materials, peer-reviewed journal articles, and wider resources.
• Acknowledge the sources above by providing the APA 7th style references both in-text citations and in the reference list except question B. i)
• Use subheadings from the Template (sentences in BOLD letters under A i) a, i) b; ii) a, ii) b, iii) a, iii) b; B i), ii); and References) provided at the bottom of this page to start answering this assessment.

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