Communication Skills for Business Analysts Assignment

Assignment Task

Questions

1. Scenario: As a Business Analyst, you are responsible for coordinating user acceptance testing (UAT) for various software applications.

Over the next month, there will be several projects that you need to provide support on:

1. UAT for bug fixes for the main software application that requires extensive testing.

2. UAT for a newly created web tool called Salary Calculator.

3. Content updates in the content management system for the website.

4. Project support for several internal projects.

How will you prioritize the projects and create the UAT plan for the test teams?

In your answer, please explain the following:

• What factors you will consider;
• The actions you will take to manage this situation and why;
• Any communication methods you will use;
• Any specifics you will discuss with the UAT testers.

2. 

You have received the above process flow describing how invoices are received and paid. You’ve been asked to make the following edits:

1. Update the diagram to include a new stakeholder, the vendor. The vendor is the stakeholder that issues the invoice which starts the current workflow.

2. The Finance area has asked you to review the invoice before the business. Update the diagram to reflect this.

3. Update anything you think will improve readability and address any flaws you find within the current process.

4. Include with your updated diagram a bulleted list of the changes you have made, briefly describing your reasoning for the change.

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