Community Based Housing Organisation - A Place called Home - Organisational Behavior Report - Case Study Assessment Answer

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Organisational Behavior Case Study Assessment Answer

Task: You are required to write a 2000 word report suitable for presentation in a professional setting.   The situation you are required to analyse in the report is described in a case study posted above. The case study we are going to use is an extract from a larger case study in a PhD thesis (Ingamells, 2002). The full case study from Ingamells (2002) will be provided later in Semester. Reading Ingamells analysis before you do your own analysis may distract from the purpose of the case study in. Ingamells is analysing the case study for the purpose of exploring narratives of community development. You are required to analyse the case study for the purpose of analysing organisational contexts and tensions and making recommendations to address organisational issues. The case study is provided. Think about this report as a role-play… You are a social worker employed in a community housing organisation. The Management Committee have asked you to report on the current situation (described in the case study) including the organisational context and make recommendations with clear strategies that support the Management Committee and staff to work constructively for service users and local communities. The case study description is written from the perspective of the Management Committee Chairperson. It describes a period of change for the community housing organisation up to the point where one program within the organisation has moved to separate premises due to protracted and ongoing tensions within the team. Everyone supports the move. The Management Committee have asked you to report on the current situation and make recommendations for moving forward. The Management Committee have requested the report present a convincing analysis of the current situation and establish persuasive and pragmatic recommendations for moving the organisation forward constructively for service users, the community, staff, management and the funding bodies. Remember as a student you are required to meet the marking criteria for the report. Your report must be based on the information in the case study posted under Assignment on blackboard - you are not allowed to embellish the narrative of the case study. You are required to use credible scholarly sources to support your analysis and recommendations. Please use professional standard report format as outlined. You need to develop suitable content areas for this report. Case Study Community Based Housing Organisation A Place called Home The story begins three years ago. I am the chairperson, on a small community-housing organisation. It has five staff, a voluntary management committee of nine and a capacity to house around eighty households. There have been three approaches from different groups in the past two days about the same issue. The first approach is from an Aboriginal housing program that has run into great difficulties managing its housing program. It is no longer interested in managing the program and asks will we take it on. The second from an Indigenous Elder of a different local group, asking that the organisation agree to take the program on, because housing needs of Indigenous people in this locality are so great. The third is from the Queensland Department of Housing to ask if the organisation would take the program on, at least in the short term, until it can be put to tender. Workers and committee of the community-housing organisation were keen to respond affirmatively. Correspondence occurred with local Indigenous people, the relinquishing organisation and the Department of Housing, to explore the possibilities and options and the decision was made, with everyone's agreement, to take the program on in the short term. The workers then set out to get the program functioning well. There was never any explicit criticism, but in an environment where Indigenous people are assumed to be incompetent in managing organisations, the power of this action of taking on, and "fixing up'' the program sat heavily and was part of the ‘undiscussable’. The program was put to tender (a government obligation under competition policy). We took guidance from the local Elder, and consulted with local and regional Indigenous Organisations about whether we could support them to tender for it or whether we should tender for it. The various Aboriginal groups listened to our proposal, and said politely they would discuss it among themselves and get back to us. Finally, the response came: "We think you should tender, but employ a Murri worker and set up a sub-committee so local people can work towards running it themselves". The tender was successful, the Indigenous sub-committee was established, the position advertised. The sub-committee undertook the selection process and recommended to the management committee the employment of a local Aboriginal person as the housing worker. Within 3 months the new worker was in the job. Keen to make the new venture work, the Management Committee and workers within the organisation undertook cross cultural training with two different trainers - 3 afternoons with each trainer over a 12 week period. Support for this new development was unanimous within staff and management committee. We met, we talked, we made agreements, but ... much was unsaid. We were agreed that, in line with social justice, we wanted greater access for homeless people to affordable housing which was appropriate to their needs.
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