Company Profile and Branding - Obtain information on Business Issues - Business Assignment Help

Assignment Task:

Project instructions

Section 1: Obtain information on business issues

Task One

Prepare a report that gathers business information needed for informed decision-making in BizOps. As part of the report, you will need to do the following: 

a. Access the collected staff data and collected customer data using the provided web link. This data was collected by a series of surveys seeking opinions on branding and marketing issues. You may include information collected via such other methods as staff performance appraisal feedback forms, focus groups and customer perception reports.

b. Review the sales report attached in Annex. You may consider such other business performance data as market share and information gathered via third-party reports.

c. Identify, define and analyse business problems and issues, such as financial, operational, cultural and behavioural issues.

d. Identify information required to reach a decision on problems/issues, such as reviewing staff survey evaluations to address staffing issues.

e. Test information for reliability and validity and reject were contradictory or ambiguous. 

Task Two

You will be observed verbally communicating with stakeholders from formal and informal networks. This may include organising a brainstorming session with colleagues or consulting with an industry network in a meeting. As part of the communication you need to do the following: 

a. Gather corporate knowledge and other information that is not held in formal systems, such as knowledge of internal processes.

b. Review the information that has been provided, such as by consulting with managers and team leaders. 

Section 2: Analyse the information

Task Three 

Prepare a report that analyses and reviews the information and knowledge collected in Task One. As part of the report, you will need to do the following: 

1. Identify the objectives of the information analysis and ensure they are clear, relevant and consistent with the decisions required. 
2. Analyse the information to identify patterns and emerging trends, and interpret the information to determine the cause and effect of the trends. 
3. Undertake statistical analysis, sensitivity analysis and other techniques to draw conclusions based on the information and knowledge. The analysis must be selected from the following methods: 

 

• correlation calculations 

• short- to medium-term trend analyses 

• long-term trend analysis 

• dynamic programming 

• linear programming 

• queuing theory 

• simulation 

• transportation methodology 

• regulation analysis 

• probability assessments. 

Task Four 

Ensure documentation reflects a logical approach to evaluate evidence and draw conclusions, such as making sure documentation is clear, realistic and relevant. 

Task Five 

Outline any necessary adjustments to the management information systems or decision support systems to make sure they meet the information-processing objectives. 

Section 3: Make decisions on the business issues identified 

Task Six 

Write a report outlining the decision-making process to address the identified business issues. As part of the report, you will need to do the following: 

a. Review whether sufficient valid and reliable information/evidence is available to support a decision. 

b. Use a risk matrix to evaluate whether risk management plans are appropriate to determine an acceptable course of action. 

c. Identify and recommend appropriate quantitative methods to assist decision-making, such as data modelling, cost-benefit analysis, break-even analysis and a feasibility study. 

d. Consult with specialists and other relevant groups and individuals in the decision-making process. This consultation meeting will be observed. 

e. Outline how the group/individual making decisions has the authority to do so. 

f. Outline how decisions are made in a timely manner, and in accordance with BizOps’ guidelines, procedures, objectives, values and standards. 

Section 4: Disseminate information to the organisation 

Task Seven 

Prepare a communication plan that outlines how the information will be disseminated to the relevant groups throughout BizOps. You must do the following: 

a. Ensure advice/information needs are documented and are specific to location, format and timeline requirements, such as following confidentiality procedures. 

b. Ensure regular updates of document information and databases, and that procedures exist for updating databases. 

c. Ensure the design and test systems meet information requirements of decision-makers, such as by developing a flowchart for the range of components in the knowledge management system. 

d. Ensure information is up-to-date, accurate, relevant and sufficient for the recipient, such as by checking how the information will be used. 

e. Adhere to confidentiality/privacy policies when transmitting or releasing information and advice. 

f. Utilise technology that provides optimum quality and efficiency, such as by assessing the suitability and capabilities of different technologies. 

g. Maintain corporate knowledge and ensure security in relation to storage and retrieval of information, such as using data protection strategies. 

h. Regularly review and update communication plans by outlining a schedule for review. 

Task Eight 

You will be observed verbally disseminating information to stakeholders and specialists in a formal situation using the communication plan you developed, such as in a meeting using language, tone and pace appropriate for the audience and the purpose of the session. 

The final documents you submit for assessment will be assessed using the project criteria provided. All project criteria outlined must be covered satisfactorily for Part B to be completed satisfactorily. You must complete the project unassisted by the assessor or other personnel but may refer to reference material as needed.

 

 

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