Highlights
Part A:
Questioning
All questions must be answered satisfactorily for Part A to be completed satisfactorily. There is no restriction on the length of the question responses or time restriction in completing the assessment as long as it is submitted before the due date as discussed in the class. You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as needed.
1. Explain the change management process. You may create a flow chart to illustrate the process.
2. Identify the major external forces for change and explain how the external environment can impact on change strategies
3. Explain the concept of a cost-benefit analysis as part of the change management process.
4. Explain how, according to Lewin, change can be implemented and embedded.
5. Describe the steps in Kotter’s process for leading change implementation?
6. Identify strategies and actions for embedding change in structure, processes, and people.
7. Explain how organizational behavior can affect change strategies.
8. List potential barriers to change and explain possible strategies and actions to address barriers.
9. Describe the components of a change management project plan
Part B:
In this project, you will provide examples of how you might lead and manage organizational change within your workplace. Make your own analysis of the changes brought about in that organization and provide meaningful recommendations for further improvements. You are required to demonstrate your skills and knowledge in identifying change requirements and opportunities and developing and implementing a change management strategy.
The following materials are required for this project to be completed:
Task 1:
Identify a major change that the organization has implemented or is implementing currently and answer the following questions:
1. What techniques and tools did the organization use to assess the impact of the proposed change?
2. What techniques and tools did the organization use to assess change readiness?
3. Identify the organization’s change vision. What is it and how has it been communicated to stakeholders?
4. What alternative methods could the organization have used to communicate its change vision?
5. Identify the organization’s change strategy. What is the goal or key objective of the strategy?
Task 2:
Using your organization as an example, develop the change management strategy. The change management strategy should address:
1. Cost-benefit analysis for high priority change requirements and opportunities
2. Problem-solving tools used to identify barriers to change and record mitigation strategies
3. Change management project plan
4. Consultation with relevant authorities to confirm the change management process
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