Highlights
Task:
1. Introduction
Human resource management is the strategic approach to the effective management of people within an organisation in such a manner that competitive advantage is maintained (Wright et al., 2018). With the right human resource management strategies the employee performance can be maximised for the purpose of achieving the strategic objectives.
The significance of HRM increases all the more when the hospitality organisations expand at the global level. It is because managing the employees and the workforce becomes all the more typical in the globalised business environment (Bailey et al. 2018). In addition to this, it is identified that a number of contemporary challenges are faced by the hotel organisations. The following discussion is written in the form of a report and the hotel organisation chosen for the discussion is Marriott hotel and the contemporary challenges faced by the hotel in managing the workforce are discussed. After that a thorough critical analysis is performed regarding the HRM strategy used by the hotel in the fighting the identified challenges for managing the workforce.
2. Contemporary challenge within the workforce in the hospitality industry
The hospitality industry is seen to be growing in the current time. After globalisation, a number of hotels are seen to be expanding the business in different global locations. As a result of this expansion a number of challenges are faced by the hotels in managing the workforce. The hotel organisation chosen for the discussion is Marriott Hotel (Noe et al. 2017). Marriott is basically a US hotel company and at present the company has its branches in many European, Asian and African countries. However, due to global expansion the hotel is facing problem of managing the workforce of different ethnic and religious backgrounds in different countries.
3. Critical evaluation of HRM strategy- Flexible Work culture
From the discussion carried out in the above section it is clear that a number of workforce challenges are being faced by the hotel due to hiring of diverse workforce at the global level. In order to work upon these identified challenges the hotel has been using the strategy of diversity management through which it is managing the diverse workforce in an effective manner (Nankervis et al. 2016). In simple terms, diversity management is used as a strategy wherein greater inclusion of employees is promoted in a smooth manner. With the help of this strategy the company is able to address multiple lifestyles and personal characteristics within a defined group of employees and this in turn helps in motivating the employees in an effective manner.
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